At a Glance
- Tasks: Welcome guests and manage reservations in a vibrant hotel environment.
- Company: Join Edwardian Hotels London, a dynamic collection of hotels and restaurants.
- Benefits: Competitive salary, 28 days holiday, free meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs.
- Why this job: Be part of a fun team that creates unforgettable guest experiences.
- Qualifications: Experience in high-end hospitality and excellent customer service skills.
The predicted salary is between 22000 - 26000 £ per year.
Join the UK’s most dynamic collection of hotels and restaurants. At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.
At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Host/Hostess to join the May Fair Kitchen at our 5 Star hotel The May Fair.
OverviewAn amazing opportunity to join the team in the May Fair Kitchen as a Host/ess. As a Host/Hostess you will be responsible for supporting the team and operation with reservations and table allocations, ensuring the service and operation remains seamless. You will ensure that a warm welcome is provided to all guests, that they are seated quickly and that needs are identified and communicated to the bar operations team. This role will also involve dealing with VIP bookings and special requests. You will ensure that a high level of service and attention to detail is delivered at all times.
About YouPrevious experience of working in a high-end beverage led operation is essential as a Host/Hostess. You will be competent with IT applications such as Open table, Adecco and Micros. Be able to demonstrate excellent attention to detail and customer service skills. An impeccable command of English both written and spoken. A passion for food and beverage and a desire to provide impeccable service.
Our Benefits Package- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Host employer: Edwardian Hotels London
At Edwardian Hotels London, we pride ourselves on being a leading employer in the hospitality industry, offering a vibrant work culture that values integrity, ambition, and quality. Our commitment to employee wellbeing and development is evident through our extensive benefits package, including competitive salaries, generous holiday allowances, and opportunities for career advancement. Join us at The May Fair Kitchen, where you will be part of a passionate team dedicated to creating unforgettable experiences for our guests while enjoying a fulfilling and rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Host
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Host position at Edwardian Hotels London.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for food and beverage shine through. Share your experiences and how you can contribute to creating unforgettable memories for guests.
✨Tip Number 3
Be prepared for those tricky questions! Brush up on common interview questions related to customer service and high-end operations. Think about how you can demonstrate your attention to detail and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities to join our amazing team at Edwardian Hotels London.
We think you need these skills to ace Host
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick. A bit of flair can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Host/Hostess role at May Fair Kitchen. Highlight your relevant experience in high-end beverage operations and any specific skills that match our needs. We love seeing how your background aligns with our values!
Be Detail-Oriented:Attention to detail is key in our industry, so make sure your application reflects that. Check for typos, ensure clarity, and format it neatly. A polished application shows us you care about quality, just like we do!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re on your way to joining our amazing team!
How to prepare for a job interview at Edwardian Hotels London
✨Know the Company Culture
Before your interview, take some time to research Edwardian Hotels London. Understand their values of Integrity, Ambition, and Quality-Driven service. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Host/Hostess, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your attention to detail and how you handled special requests or VIP bookings to demonstrate your capability in providing a seamless experience.
✨Familiarise Yourself with Relevant Technology
Since the role requires competence with IT applications like OpenTable, Adecco, and Micros, make sure you brush up on these systems. If you have experience using similar software, be ready to discuss it. This shows you’re prepared and can hit the ground running.
✨Practice Your Communication Skills
An impeccable command of English is essential for this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and answering common interview questions.
