At a Glance
- Tasks: Welcome guests, manage reservations, and ensure a seamless dining experience.
- Company: Join Edwardian Hotels London, a dynamic collection of hotels and restaurants.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs for your development.
- Why this job: Be part of a fun team that values integrity, ambition, and quality service.
- Qualifications: Experience in high-end hospitality and excellent customer service skills required.
The predicted salary is between 24000 - 30000 € per year.
Join the UK’s most dynamic collection of hotels and restaurants. At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment.
We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards. At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Host/Hostess to join the May Fair Kitchen at our 5 Star hotel The May Fair.
OverviewAn amazing opportunity to join the team in the May Fair Kitchen as a Host/ess. As a Host/Hostess you will be responsible for supporting the team and operation with reservations and table allocations, ensuring the service and operation remains seamless. You will ensure that a warm welcome is provided to all guests, that they are seated quickly and that needs are identified and communicated to the bar operations team. This role will also involve dealing with VIP bookings and special requests. You will ensure that a high level of service and attention to detail is delivered at all times.
About YouPrevious experience of working in a high-end beverage led operation is essential as a Host/Hostess. You will be competent with IT applications such as Open table, Adecco and Micros. Be able to demonstrate excellent attention to detail and customer service skills. An impeccable command of English both written and spoken. A passion for food and beverage and a desire to provide impeccable service.
Our Benefits Package- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Host employer: Edwardian Hotels London
At Edwardian Hotels London, we pride ourselves on being a leading employer in the hospitality industry, offering a vibrant work culture that values integrity, ambition, and quality. Our commitment to employee wellbeing and development is evident through our comprehensive benefits package, including competitive salaries, generous holiday allowances, and opportunities for career advancement within our prestigious 5-star hotel environment. Join us at the May Fair Kitchen, where your passion for exceptional service will be nurtured and rewarded in a fun and fulfilling atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Host
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Host position at Edwardian Hotels London.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've gone above and beyond for guests in the past – it’s all about creating those unforgettable memories!
✨Tip Number 3
Be prepared with questions! Research Edwardian Hotels London and come armed with thoughtful questions about their values and culture. This shows you’re genuinely interested and ready to be part of their amazing team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy to stay updated on your dream job.
We think you need these skills to ace Host
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you unique. Remember, we’re looking for individuals who can create unforgettable memories for our guests.
Tailor Your Application:Make sure to tailor your application to the Host/Hostess role at May Fair Kitchen. Highlight your previous experience in high-end beverage operations and any relevant skills with IT applications like OpenTable. This shows us that you understand what we’re looking for!
Attention to Detail is Key:We value attention to detail, so double-check your application for any typos or errors. A polished application reflects your commitment to quality service, which is exactly what we aim to provide our guests. It’s all about those little details!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the information you need about the role and our amazing benefits package!
How to prepare for a job interview at Edwardian Hotels London
✨Know the Company Inside Out
Before your interview, take some time to research Edwardian Hotels London. Understand their values of Integrity, Ambition, and Quality-Driven service. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Host/Hostess, exceptional customer service is key. Prepare examples from your previous experience where you went above and beyond for guests. Highlight your attention to detail and how you handled special requests or VIP bookings to demonstrate your capability.
✨Familiarise Yourself with Relevant Technology
Since the role requires competence with IT applications like OpenTable and Micros, brush up on these systems if you can. Mention any relevant experience during the interview to show you’re ready to hit the ground running.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and what success looks like in the Host/Hostess role. This shows you’re engaged and serious about contributing to the team.
