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- Tasks: Manage guest check-ins and ensure a personalised experience at our boutique hotel.
- Company: A chic hotel in the heart of London, focused on elevating guest experiences.
- Benefits: Competitive salary, holiday package, and training programmes for your growth.
- Why this job: Join a vibrant team and create unforgettable moments for guests every day.
- Qualifications: Prior hotel reception experience, ideally in a 4- or 5-star setting.
- Other info: Exciting career progression opportunities in a dynamic hospitality environment.
The predicted salary is between 28800 - 43200 £ per year.
A super boutique hotel in the heart of London is seeking a Receptionist for their Front of House team. The ideal candidate will have prior hotel reception experience, ideally within a 4- or 5-star establishment.
Responsibilities include:
- Managing guest check-ins and check-outs
- Handling guest communication
- Ensuring a personalized experience
This role offers career progression and various benefits including competitive salary, holiday package, and training programs for development.
Front of House Concierge — Elevate Guest Experiences employer: Edwardian Hotels London
Contact Detail:
Edwardian Hotels London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Concierge — Elevate Guest Experiences
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at boutique hotels. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get an interview, let your charm shine through. Remember, they’re looking for someone who can elevate guest experiences, so be ready to share how you’d make guests feel special.
✨Tip Number 3
Research the hotel! Know their vibe, values, and what makes them unique. This will help you tailor your responses during interviews and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our Front of House team.
We think you need these skills to ace Front of House Concierge — Elevate Guest Experiences
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous hotel reception experience you have, especially if it’s from a 4- or 5-star establishment. We want to see how your background aligns with the role and how you can elevate guest experiences.
Personalise Your Application: Tailor your application to reflect our boutique hotel's vibe. Use language that resonates with the job description and show us how you can contribute to creating a personalised experience for our guests.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experiences without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our Front of House team.
How to prepare for a job interview at Edwardian Hotels London
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel thoroughly. Familiarise yourself with its history, values, and unique offerings. This will not only impress the interviewers but also help you tailor your answers to show how you can enhance the guest experience.
✨Showcase Your Customer Service Skills
As a Front of House Concierge, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlighting these moments will demonstrate your ability to create personalised experiences that align with the hotel's standards.
✨Practice Common Interview Questions
Anticipate questions related to handling difficult guests or managing busy check-in periods. Practising your responses will help you articulate your thoughts clearly during the interview. Remember, confidence is key, so rehearse with a friend or in front of a mirror!
✨Dress to Impress
First impressions matter, especially in a hospitality role. Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the industry and shows that you take the opportunity seriously.
