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For Companies At a Glance
- Tasks: Welcome guests and ensure a smooth check-in/out experience.
- Company: Renowned hotel collection in Greater London with a focus on guest satisfaction.
- Benefits: Competitive salary, great perks, and opportunities for professional growth.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Reception experience in a 4 or 5-star environment and strong English communication skills.
- Other info: Join a positive team dedicated to excellence in guest service.
The predicted salary is between 24000 - 36000 £ per year.
A prominent hotel collection in Greater London is seeking a Receptionist to join their Front Of House team. The role involves meeting and greeting guests, managing check-in/out procedures, and handling inquiries to ensure high customer satisfaction.
Candidates must have reception experience ideally in a 4 or 5-star setting and exceptional English communication skills.
The company offers competitive salary, various benefits, and a commitment to professional development in a positive work environment.
Front Desk Receptionist – Guest Experience Champion employer: Edwardian Hotels London
Contact Detail:
Edwardian Hotels London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Receptionist – Guest Experience Champion
✨Tip Number 1
Make sure to showcase your personality during interviews! As a Front Desk Receptionist, you’ll be the face of the hotel, so let your warmth and enthusiasm shine through. We want to see how you can create a welcoming atmosphere for guests.
✨Tip Number 2
Practice common interview questions related to guest experience. Think about scenarios where you’ve gone above and beyond for a customer. We’re looking for those standout moments that highlight your exceptional communication skills and problem-solving abilities.
✨Tip Number 3
Dress the part! First impressions matter, especially in a 4 or 5-star setting. We recommend wearing smart attire that reflects the professionalism of the hotel. It shows you’re serious about the role and understand the industry standards.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your appreciation and enthusiasm for the position. We love candidates who take that extra step to stay on our radar!
We think you need these skills to ace Front Desk Receptionist – Guest Experience Champion
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous reception experience, especially if it’s in a 4 or 5-star setting. We want to see how you’ve handled guest interactions and managed check-ins/outs in the past!
Communicate Clearly: Since exceptional English communication skills are a must, ensure your application is clear and free of errors. We love a well-written application that reflects your attention to detail!
Be Personable: This role is all about guest experience, so let your personality shine through! Share a bit about why you’re passionate about hospitality and how you can contribute to our positive work environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Edwardian Hotels London
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel collection. Familiarise yourself with their values, services, and any recent news. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experience where you went above and beyond for a guest. Highlight situations that demonstrate your ability to handle inquiries and resolve issues, as this is crucial for a Front Desk Receptionist.
✨Practice Your Communication
Since exceptional English communication skills are a must, practice speaking clearly and confidently. You might even want to rehearse common interview questions with a friend or in front of a mirror to polish your delivery.
✨Dress to Impress
First impressions matter, especially in a hospitality role. Choose professional attire that aligns with the hotel's image. Looking polished and well-groomed will help convey your seriousness about the position.
