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- Tasks: Provide top-notch concierge services, assisting guests with bookings and enquiries.
- Company: Join The Londoner, London's first 'Super Boutique' hotel in Leicester Square.
- Benefits: Enjoy competitive salary, 28 days holiday, free meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs for personal development.
- Why this job: Be part of a recognised Great Place to Work and grow your career.
- Qualifications: Experience in a 5 Star hotel, excellent communication skills, and a valid UK driving licence.
The predicted salary is between 24000 - 42000 £ per year.
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet.
We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests' exacting standards but also propel their own career potential in a company that recognises and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel. At The Londoner, we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Concierge to join our Concierge Team at The Londoner, our 5 Star Luxury Hotel.
OverviewAn amazing opportunity has arisen to join our 5 Star Luxury Hotel The Londoner as a Concierge team member. The role of Concierge is an integral role and key to the success of The Londoner Concierge team. As Concierge, you will support and offer excellent concierge services to our guests during their stay. You will be responsible for assisting our guests with taxi bookings, reservations, and general enquiries. You will be expected to deliver The Londoner standards at all times.
About You- Current concierge experience within a 5 Star hotel environment within London.
- Local area knowledge.
- Excellent communication skills both verbally and written.
- Hold a valid UK driving licence.
- Competitive salary.
- 28 days holiday per annum including bank holidays increasing with long service.
- Complimentary hot meals, salad bar and unlimited beverages provided daily.
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels.
- Preferential accommodation rates for all Edwardian Hotels for hosts, their family and their friends.
- Access to a discount platform for all of the most popular stores and outlets.
- Auto enrolment into our company pension scheme.
- Regular social events across all hotels.
- Annual company recognition events held in January each year.
- Wellbeing champions across all of our hotels.
- Access to our company doctor for medical appointments and occupational health support.
- Access for all hosts to our online learning platform Edwardian Academy.
- Opportunities for promotion and a wide range of training programmes to support your development.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Concierge - The Londoner employer: Edwardian Hotels London
Contact Detail:
Edwardian Hotels London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge - The Londoner
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local hotels to chat with staff. You never know who might have a lead on a job at The Londoner!
✨Tip Number 2
Show off your local knowledge! When you get the chance to chat with potential employers, highlight your understanding of London and its hotspots. This will set you apart as a Concierge who can truly enhance guests' experiences.
✨Tip Number 3
Practice your communication skills! Whether it’s through mock interviews or casual conversations, being articulate and friendly is key in hospitality. Remember, you’re not just selling yourself; you’re showcasing how you’ll represent The Londoner.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining The Londoner team. Don’t miss out on this amazing opportunity!
We think you need these skills to ace Concierge - The Londoner
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see who you are beyond your experience. A touch of charm and warmth can go a long way in the hospitality industry.
Tailor Your Application: Make sure to customise your application for The Londoner. Highlight your relevant concierge experience and local area knowledge. We love seeing how your skills align with our values and the role!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our amazing team at The Londoner!
How to prepare for a job interview at Edwardian Hotels London
✨Know Your Stuff
Familiarise yourself with The Londoner and its unique offerings. Understand the hotel’s ethos, services, and what makes it a 'Super Boutique' hotel. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Local Knowledge
As a Concierge, local area knowledge is crucial. Brush up on popular attractions, restaurants, and events in Leicester Square and beyond. Be ready to share recommendations during the interview to demonstrate your expertise and ability to assist guests.
✨Practice Your Communication Skills
Excellent communication is key in hospitality. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or family to refine your verbal and written communication skills, ensuring you can convey information effectively.
✨Dress to Impress
First impressions matter, especially in a luxury hotel environment. Dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects the high standards expected at The Londoner.