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- Tasks: Assist in managing spa operations and support therapists to deliver top-notch treatments.
- Company: Join The Londoner Spa Retreat, a luxurious 5-star spa environment.
- Benefits: Enjoy competitive salary, 28 days holiday, and complimentary meals daily.
- Other info: Opportunities for promotion and access to extensive training programs.
- Why this job: Make a real impact on guest experiences and help achieve spa excellence.
- Qualifications: Spa supervisory experience and NVQ Level 3 or verified UK certificates required.
The predicted salary is between 30000 - 42000 £ per year.
A new opportunity has arisen to join The Londoner Spa Retreat team as Assistant Spa Manager. The role of Assistant Spa Manager will involve assisting the Spa Manager in the day to day operation and running of the spa operation. Supporting and training the therapists to ensure treatment standards are achieved. Achieve Spa revenue, profit and customer satisfaction goals for the Spa and Wellness operation alongside the Spa Manager. Ensure guest expectations are exceeded and seeks opportunities to improve the guest experience by seeking feedback.
About You
- Current Spa supervisory experience within a 5 Star Spa environment within the UK.
- NVQ Level 3 or current verified UK certificates.
- Ability to manage and achieve budgetary goals by analysing historical data, forecasts and revenues.
- Has the ability to demonstrate personal ownership of tasks and will ensure completion to achieve the required results.
- Proven track record of achieving outstanding levels of personal and departmental targets in order to meet and exceed expectations whilst delivering outstanding attention to detail and precision.
Company Benefits
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Assistant Spa and Wellness Manager employer: Edwardian Hotels London
Contact Detail:
Edwardian Hotels London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Spa and Wellness Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa and wellness industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to guest satisfaction and how they achieve their goals. We want you to show them that you’re not just a fit for the role, but also for their culture!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your experience in managing spa operations and achieving targets. We want you to feel confident and ready to impress when the real interview comes around.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged. Let’s get you that Assistant Spa Manager role!
We think you need these skills to ace Assistant Spa and Wellness Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Assistant Spa Manager role. Highlight your supervisory experience in a 5 Star Spa environment and any relevant qualifications like NVQ Level 3.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for our team. Share specific examples of how you've exceeded guest expectations and achieved targets in previous roles.
Showcase Your Passion for Wellness: Let your enthusiasm for spa and wellness shine through in your application. We want to see your commitment to improving guest experiences and your ability to support and train therapists.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Edwardian Hotels London
✨Know Your Spa Stuff
Make sure you brush up on your knowledge of spa treatments and wellness trends. Familiarise yourself with the specific services offered at The Londoner Spa Retreat, as well as any unique selling points that set it apart from other spas. This will show your genuine interest in the role and help you stand out.
✨Showcase Your Leadership Skills
As an Assistant Spa Manager, you'll be supporting and training therapists. Prepare examples of how you've successfully led a team or improved service standards in your previous roles. Highlight your ability to motivate others and ensure high-quality treatment delivery.
✨Be Ready with Numbers
Since achieving budgetary goals is key, come prepared with insights into how you've managed budgets or increased revenue in past positions. Be ready to discuss specific figures or strategies that demonstrate your analytical skills and financial acumen.
✨Customer Experience Focus
Think about ways you've gone above and beyond to enhance guest experiences in your previous roles. Be prepared to share stories that illustrate your commitment to customer satisfaction and how you’ve used feedback to improve services.