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- Tasks: Deliver exceptional service in a fast-paced, luxury dining environment.
- Company: Join London's first 'Super Boutique' hotel, recognised as a Great Place to Work.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Why this job: Be part of an award-winning team and elevate your hospitality career.
- Qualifications: Experience in quality-driven restaurants and excellent customer service skills.
- Other info: Opportunities for promotion and access to training programs.
The predicted salary is between 13 - 16 £ per hour.
We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests' exacting standards, but also propel their own career potential in a company that recognises and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel. At The Londoner, we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture. Our hotel, located within Leicester Square, is an award‑winning 5‑Star luxury boutique hotel and home to the destination fine dining restaurant Whitcomb’s.
An amazing opportunity to join The Londoner, our 5‑Star Luxury Hotel and destination fine dining restaurant Whitcomb’s as a Waiter/Waitress. As Waiter/Waitress, you will be working in a fast‑paced operation where service and standards are the forefront of Whitcomb’s and overall brand standards. Must be competent with applications such as OpenTable, Adecco and Micros and able to achieve a 100% pass mark in Micros competency tests.
About You
- Previous experience of working as a Waiter/Waitress ideally within a busy quality‑driven restaurant.
- Demonstrates excellent attention to detail and customer service skills.
- Impeccable command of the English language, both written and spoken.
- Passion for food and beverage and keeping up to date with latest food trends.
Company Benefits
- Competitive salary.
- 28 days holiday per annum including Bank Holidays, increasing with long service.
- Complimentary hot meals, salad bar and unlimited beverages provided daily.
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels.
- Preferential accommodation rates for hosts, their families and friends at Edwardian Hotels.
- Access to a discount platform for all of the most popular stores and outlets.
- Auto enrolment into our company pension scheme.
- Regular social events across all hotels.
- Annual company recognition events held in January each year.
- Wellbeing champions across all hotels.
- Access to our company doctor for medical appointments and occupational health support.
- Access for all hosts to our online learning platform Edwardian Academy.
- Opportunities for promotion and a wide range of training programs to support your development.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Waiter/ess employer: Edwardian Hotel Group
Contact Detail:
Edwardian Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ess
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Londoner and soak up the atmosphere. Familiarising yourself with the space and its vibe will help you stand out during your chat with the hiring team.
✨Tip Number 2
Show off your personality! When you’re in the interview, let your passion for hospitality shine through. Share stories about your experiences and how you’ve gone above and beyond for guests in the past.
✨Tip Number 3
Brush up on your skills! Make sure you’re comfortable with applications like OpenTable and Micros. If you can demonstrate your tech-savviness during the interview, it’ll give you a leg up on the competition.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Waiter/ess
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see who you are beyond your experience. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Waiter/ess role at The Londoner. Highlight your relevant experience and skills that match the job description, especially your attention to detail and customer service prowess.
Proofread Like a Pro: Before hitting send, give your application a thorough proofread. We’re looking for impeccable command of the English language, so check for any typos or grammatical errors that could distract from your message.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at The Londoner!
How to prepare for a job interview at Edwardian Hotel Group
✨Know Your Menu
Familiarise yourself with the menu at Whitcomb’s, including any special dishes or seasonal offerings. Being able to discuss the food and drink options confidently will impress your interviewers and show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for guests, as this is crucial in a fast-paced environment like The Londoner.
✨Practice Your Communication
Since impeccable command of the English language is essential, practice speaking clearly and confidently. You might even want to rehearse common interview questions with a friend to ensure you articulate your thoughts well during the actual interview.
✨Demonstrate Your Passion for Hospitality
Share your enthusiasm for the hospitality industry and your desire to grow within it. Discuss any recent food trends you've noticed or your favourite dining experiences, as this will help convey your genuine interest in the role and the company.