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- Tasks: Welcome guests to the Spa, manage bookings, and promote services.
- Company: Join The Londoner, a chic boutique hotel in Leicester Square.
- Benefits: Competitive salary, 28 days holiday, free meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs.
- Why this job: Be part of a top-rated workplace and enhance your hospitality career.
- Qualifications: Previous spa experience or a passion for the wellness industry.
The predicted salary is between 25000 - 32000 £ per year.
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. Situated in the heart of Leicester Square, we are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests’ exacting standards but also propel their own career potential in a company that recognises and rewards.
We are currently recruiting for a Spa Receptionist to join our stunning Spa and Health Club at The Retreat based within our super-boutique hotel, The Londoner.
Overview:An amazing opportunity to join the Spa team at The Londoner Hotel as a Spa Receptionist. The role of Spa Receptionist is to be the first point of contact when guests enter the Spa. You will welcome them warmly, complete any pre-treatment administration and ensure that they have everything they need to fully enjoy their experience in the spa. This role also includes opening and closing procedures when on duty. You will be responsible for checking stock levels frequently and reporting low stock levels to the Spa Manager. You will be able to confidently promote and sell all services within the Spa Centre, maximising sales potential. You should be able to answer any questions that guests have about the treatments or services available in the Spa.
About you:Previous Spa or Health Club experience is required, or an interest in developing a career within this field. You should have excellent communication skills and a warm and polite telephone manner. You understand the value of teamwork and collaborate well with other departments.
Company Benefits:- Competitive salary
- 28 days holiday per annum, including bank holidays, increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto-enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Spa Receptionist employer: Edwardian Hotel Group
Contact Detail:
Edwardian Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Receptionist
✨Tip Number 1
Get to know The Londoner! Research the hotel and its unique offerings. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Practice your communication skills! As a Spa Receptionist, you'll need to be warm and welcoming. Role-play common scenarios with friends to boost your confidence and polish your responses.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining The Londoner family. Don’t miss out!
We think you need these skills to ace Spa Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and what makes you a great fit for the Spa Receptionist role.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in spa or health club settings. We love seeing how your skills align with our needs, so be specific about your previous roles and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re excited about joining The Londoner. Share your enthusiasm for the spa industry and how you can contribute to our team’s success. Keep it engaging and concise!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Edwardian Hotel Group
✨Know the Spa Inside Out
Before your interview, make sure you familiarise yourself with the services and treatments offered at The Retreat. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Spa Receptionist, excellent communication is key. Practice articulating your thoughts clearly and warmly. You might even want to role-play common scenarios, like welcoming a guest or answering their queries about treatments.
✨Demonstrate Team Spirit
The Londoner values teamwork, so be prepared to discuss how you've collaborated with others in previous roles. Share specific examples that highlight your ability to work well with different departments and contribute to a positive environment.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.