At a Glance
- Tasks: Join our Housekeeping team to ensure rooms are spotless and guests are happy.
- Company: Be part of Edwardian Hotels London, a dynamic collection of 5-star hotels.
- Benefits: Earn £14 per hour, enjoy 28 days holiday, and complimentary meals daily.
- Other info: Join a company recognised as a Great Place to Work with excellent growth opportunities.
- Why this job: Fast-track your career in a fun, rewarding environment with great training.
- Qualifications: Previous housekeeping experience preferred, but training is provided.
The predicted salary is between 28000 - 30000 £ per year.
Join the UK’s most dynamic collection of hotels and restaurants. At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment.
We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards. At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Room Attendant for our 5 star May Fair Hotel. This role comes with forward career progression and an hourly rate of £14 per hour inclusive of service charge.
Overview:
An amazing opportunity to join the Housekeeping team at The May Fair Hotel. This role comes with excellent training and fast track career progression. As a Room Attendant you will be responsible for ensuring your designated rooms are cleaned to the highest standard and in a timely manner. You will work as a team, supporting your colleagues where necessary. This may include performing some ad hoc Housekeeping duties. You will greet every guest you meet with warmth helping with their needs where you can otherwise directing them to someone else who can assist. You will ensure a high level of customer satisfaction is delivered at all times in line with our core values and standards which are to exceed guest expectations at all times.
About You:
- Previous housekeeping experience is required ideally within a 5-star hotel operation. Training will however be provided.
- Demonstrates excellent attention to detail and customer service skills.
- Is able to communicate with a basic command of English as a minimum.
- Has a positive attitude and approach to work.
- Understands the importance of teamwork and working together with others.
Company Benefits:
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Room Attendant — 5-Star Hotel | Fast-Track Career employer: Edwardian Hotel Group
At Edwardian Hotels London, we pride ourselves on being a leading employer in the hospitality industry, offering a vibrant work culture that values integrity, ambition, and quality. Our commitment to employee wellbeing and development is evident through competitive salaries, extensive training programmes, and clear pathways for career progression, all within the luxurious setting of our 5-star May Fair Hotel. Join us to be part of a passionate team dedicated to creating unforgettable experiences for our guests while enjoying numerous benefits and a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant — 5-Star Hotel | Fast-Track Career
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Room Attendant role at Edwardian Hotels London.
✨Tip Number 2
Show up in style! When you get an interview, dress smartly and bring your best self. First impressions matter, especially in a 5-star environment where attention to detail is key. Let your personality shine through!
✨Tip Number 3
Be ready to chat about your experience! Brush up on your previous housekeeping roles and be prepared to discuss how you’ve exceeded guest expectations in the past. We love hearing about your passion for quality service!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about working with us at Edwardian Hotels London.
We think you need these skills to ace Room Attendant — 5-Star Hotel | Fast-Track Career
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! Share any experiences that highlight your commitment to providing excellent service and how you align with our values of Integrity, Ambition, and Quality.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Room Attendant role. Highlight relevant housekeeping experience and skills that match what we're looking for. This shows us you’ve done your homework and are genuinely interested in joining our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our 5-star hotel!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and quick to do!
How to prepare for a job interview at Edwardian Hotel Group
✨Know the Company Values
Before your interview, take some time to understand Edwardian Hotels London's core values: Integrity, Ambition, and Quality-Driven service. Be ready to share examples from your past experiences that demonstrate how you embody these values in your work.
✨Showcase Your Attention to Detail
As a Room Attendant, attention to detail is crucial. Prepare to discuss specific instances where your keen eye for detail made a difference in your previous roles. This could be anything from ensuring cleanliness to enhancing guest satisfaction.
✨Emphasise Teamwork
Highlight your ability to work well in a team during the interview. Share stories that illustrate how you've supported colleagues in the past, especially in a fast-paced environment like a 5-star hotel. This will show that you understand the importance of collaboration.
✨Prepare for Customer Interaction
Since you'll be interacting with guests regularly, practice how you would greet and assist them. Think about how you can create a warm and welcoming atmosphere, even in simple interactions. This will demonstrate your commitment to customer satisfaction.