At a Glance
- Tasks: Serve guests with a smile and ensure an unforgettable dining experience.
- Company: Join the vibrant team at Edwardian Hotels London, a Great Place to Work.
- Benefits: Competitive salary, 28 days holiday, free meals, and discounts on stays.
- Other info: Opportunities for promotion and access to training programs for your growth.
- Why this job: Be part of a passionate team in a fun, rewarding environment.
- Qualifications: Previous waiting experience in high-end dining and excellent customer service skills.
The predicted salary is between 22000 - 26000 £ per year.
Join the UK’s most dynamic collection of hotels and restaurants. At Edwardian Hotels London, it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring innovative ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.
At Edwardian Hotels London or The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Waiter/Waitress for our 5 Star The May Fair Hotel and its iconic May Fair Bar.
Overview
An amazing opportunity to join the team at The May Fair Bar, our iconic 5 Star May Fair Hotel as a Waiter/Waitress. You will fully understand the menu and be able to explain all food and drink items to guests, carefully checking for any allergens. You will read the needs of tables and serve them as to their preferences. You will work closely with the Head Waiters and Floor Managers to ensure that service is seamless and an exceptional level of service is provided to guests. You will ensure that satisfaction levels are checked at all tables you are serving and will handle any feedback or complaints accordingly. You will take payment in accordance with company procedures. As a Waiter/Waitress you will be competent with IT applications such as Open Table, Adecco and Micros.
About You
- Previous front of house waiting experience of working in a high-end food led operation is essential.
- Demonstrates excellent attention to detail and customer service skills.
- Impeccable command of English both written and spoken.
- A passion for food and beverage, serving guests and providing outstanding hospitality.
Our Benefits Package
- Competitive salary
- 28 days holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Waiter/ess in London employer: Edwardian Hotel Group
At Edwardian Hotels London, we pride ourselves on being a leading employer in the hospitality industry, offering a vibrant and supportive work culture that values integrity, ambition, and quality. As a Waiter/ess at our prestigious 5 Star May Fair Hotel, you will not only enjoy competitive salaries and generous benefits, including complimentary meals and accommodation discounts, but also have access to extensive training and development opportunities to help you thrive in your career. Join our passionate team and be part of a company recognised as a Great Place to Work, where your contributions are celebrated and your growth is nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ess in London
✨Tip Number 1
Get to know the venue! Before your interview, pop by The May Fair Hotel or The Londoner to soak up the atmosphere. This will help you understand the vibe and show your genuine interest in the place.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to brush up on how to handle customer queries and complaints. Being able to demonstrate your excellent customer service skills can really set you apart.
✨Tip Number 3
Show off your passion for food and drink! Be ready to chat about your favourite dishes or drinks during the interview. This not only shows your enthusiasm but also aligns with the values of providing outstanding hospitality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Waiter/ess in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for food and beverage shine through! Share any experiences that highlight your passion for providing outstanding service and creating memorable moments for guests.
Tailor Your Application:Make sure to customise your application to reflect the values of Edwardian Hotels London. Mention how you embody integrity, ambition, and a quality-driven mindset in your previous roles. This will show us that you're a perfect fit for our team!
Highlight Relevant Experience:Don’t forget to showcase your front-of-house waiting experience, especially in high-end settings. We want to see how your skills align with the requirements of the Waiter/Waitress role at The May Fair Hotel.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Edwardian Hotels London!
How to prepare for a job interview at Edwardian Hotel Group
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu at The May Fair Bar. Being able to discuss food and drink items confidently, including allergens, will show that you’re serious about providing exceptional service.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you’ve gone above and beyond for guests. Highlighting your attention to detail and ability to handle feedback will demonstrate that you align with their values of quality-driven service.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. This not only shows respect for the establishment but also reflects your understanding of the high standards expected in a 5-star environment.
✨Ask Thoughtful Questions
Prepare some questions to ask during the interview. Inquiring about team dynamics or training opportunities shows your ambition and genuine interest in being part of their hospitality family.
