At a Glance
- Tasks: Welcome guests, manage bookings, and promote spa services in a vibrant environment.
- Company: Join The Londoner, London's first 'Super Boutique' hotel with a chic atmosphere.
- Benefits: Competitive salary, 28 days holiday, free meals, and great discounts.
- Other info: Enjoy regular social events and opportunities for professional growth.
- Why this job: Be part of a dynamic team and enhance your career in hospitality.
- Qualifications: Previous spa experience or a passion for the wellness industry is essential.
The predicted salary is between 22000 - 26000 £ per year.
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. Situated in the heart of Leicester Square, we are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests’ exacting standards but also propel their own career potential in a company that recognises and rewards.
We are currently recruiting for a Spa Receptionist to join our stunning Spa and Health Club at The Retreat based within our super-boutique hotel, The Londoner.
Overview:
An amazing opportunity to join the Spa team at The Londoner Hotel as a Spa Receptionist. The role of Spa Receptionist is to be the first point of contact when guests enter the Spa. You will welcome them warmly, complete any pre-treatment administration and ensure that they have everything they need to fully enjoy their experience in the spa. This role also includes opening and closing procedures when on duty. You will be responsible for checking stock levels frequently and reporting low stock levels to the Spa Manager. You will be able to confidently promote and sell all services within the Spa Centre, maximising sales potential. You should be able to answer any questions that guests have about the treatments or services available in the Spa.
About you:
Previous Spa or Health Club experience is required, or an interest in developing a career within this field. You should have excellent communication skills and a warm and polite telephone manner. You understand the value of teamwork and collaborate well with other departments.
Company Benefits:
- Competitive salary
- 28 days holiday per annum, including bank holidays, increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto-enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Spa Receptionist in London employer: Edwardian Hotel Group
The Londoner is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. As part of our Spa team, you will enjoy competitive salaries, generous holiday allowances, and unique benefits such as complimentary stays at our hotels and access to extensive training programmes. Join us in the heart of Leicester Square and be part of a company recognised as a Great Place to Work, where your talents are celebrated and career growth is encouraged.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Receptionist in London
✨Tip Number 1
Get to know The Londoner and its vibe! Research the hotel’s unique offerings and culture so you can chat about them during your interview. Show us that you’re not just another candidate, but someone who genuinely connects with our super-boutique spirit.
✨Tip Number 2
Practice your warm welcome! As a Spa Receptionist, first impressions matter. Role-play greeting guests and answering common questions about treatments. This will help you feel confident and ready to shine when it’s your turn to greet our guests.
✨Tip Number 3
Show off your teamwork skills! We love candidates who can collaborate well with others. Think of examples from your past experiences where you worked as part of a team, and be ready to share those stories in your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our amazing team at The Londoner. Don’t miss out on this opportunity!
We think you need these skills to ace Spa Receptionist in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and what makes you a great fit for the Spa Receptionist role.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience in spa or health club settings. We love seeing how your skills align with our needs, so be specific about your previous roles and achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re excited about joining The Londoner. Share your enthusiasm for the spa industry and how you can contribute to our team’s success. Keep it engaging and concise!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of standing out. It’s super easy, and you’ll be one step closer to joining our amazing team at The Londoner!
How to prepare for a job interview at Edwardian Hotel Group
✨Know the Spa Inside Out
Before your interview, make sure you familiarise yourself with the services and treatments offered at The Retreat. Being able to discuss specific treatments and their benefits will show your genuine interest and help you stand out.
✨Showcase Your Communication Skills
As a Spa Receptionist, excellent communication is key. Practice answering common questions in a warm and polite manner. You might even role-play with a friend to get comfortable with the kind of interactions you’ll have with guests.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team during the interview. Share examples from your past experiences where you collaborated with others to achieve a common goal, especially in a hospitality setting.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and the standards expected at The Londoner.
