At a Glance
- Tasks: Join our Housekeeping team to ensure rooms are spotless and guests feel welcomed.
- Company: Be part of Edwardian Hotels London, a dynamic collection of 5-star hotels.
- Benefits: Earn £14 per hour, enjoy 28 days holiday, and complimentary meals daily.
- Other info: Join a company recognised as a Great Place to Work with great growth opportunities.
- Why this job: Fast-track your career in a fun, rewarding environment with excellent training.
- Qualifications: Previous housekeeping experience preferred, but training is provided.
The predicted salary is between 28000 - 30000 £ per year.
Join the UK’s most dynamic collection of hotels and restaurants. At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.
At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Room Attendant for our 5 star May Fair Hotel. This role comes with forward career progression and an hourly rate of £14 per hour inclusive of service charge.
Overview:
An amazing opportunity to join the Housekeeping team at The May Fair Hotel. This role comes with excellent training and fast track career progression.
As a Room Attendant you will be responsible for ensuring your designated rooms are cleaned to the highest standard and in a timely manner. You will work as a team, supporting your colleagues where necessary. This may include performing some ad hoc Housekeeping duties. You will greet every guest you meet with warmth helping with their needs where you can otherwise directing them to someone else who can assist. You will ensure a high level of customer satisfaction is delivered at all times in line with our core values and standards which are to exceed guest expectations at all times.
About You:
- Previous housekeeping experience is required ideally within a 5-star hotel operation. Training will however be provided.
- Demonstrates excellent attention to detail and customer service skills.
- Is able to communicate with a basic command of English as a minimum.
- Has a positive attitude and approach to work.
- Understands the importance of teamwork and working together with others.
Company Benefits:
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Compensation: Competitive salary
Room Attendant — 5-Star Hotel | Fast-Track Career in London employer: Edwardian Hotel Group
At Edwardian Hotels London, we pride ourselves on being a leading employer in the hospitality industry, offering a vibrant work culture that values integrity, ambition, and quality. Our commitment to employee wellbeing and development is evident through our extensive training programmes and fast-track career progression opportunities, ensuring that every Room Attendant can thrive in their role while enjoying competitive benefits such as complimentary meals, annual hotel stays, and a supportive team environment. Join us at the 5-star May Fair Hotel, where your contributions will be recognised and rewarded, making it an exceptional place to build a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant — 5-Star Hotel | Fast-Track Career in London
✨Tip Number 1
Get to know the hotel! Research Edwardian Hotels London and understand their values. When you walk in for your interview, show that you’re not just another candidate but someone who genuinely connects with their mission of creating unforgettable memories.
✨Tip Number 2
Practice your customer service skills! As a Room Attendant, you'll be interacting with guests regularly. Think of scenarios where you can demonstrate your positive attitude and attention to detail. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Wear something smart and professional to your interview. It shows you care about the role and respect the hotel's standards.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure we notice your enthusiasm and commitment to joining our team at the May Fair Hotel.
We think you need these skills to ace Room Attendant — 5-Star Hotel | Fast-Track Career in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for hospitality shine through! Mention any previous experience in housekeeping or customer service, and how it aligns with our values of Integrity, Ambition, and Quality-Driven service.
Be Detail-Oriented:As a Room Attendant, attention to detail is key. In your application, highlight specific examples where you've demonstrated this skill. Whether it's ensuring a room is spotless or providing excellent customer service, we want to see that you care about the little things!
Teamwork Makes the Dream Work:We value teamwork at Edwardian Hotels London, so make sure to mention your ability to work well with others. Share experiences where you've collaborated with colleagues to achieve a common goal, as this will show us you're a great fit for our family.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success! It’s super easy, and you'll be able to showcase your skills and passion for the role right from the start. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Edwardian Hotel Group
✨Know the Company Values
Before your interview, take some time to understand Edwardian Hotels London's core values: Integrity, Ambition, and Quality-Driven service. Be ready to share how your personal values align with theirs and provide examples from your past experiences that demonstrate these qualities.
✨Showcase Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight specific instances where your keen eye for detail made a difference in your previous roles. This could be anything from ensuring cleanliness standards were met to creating a welcoming atmosphere for guests.
✨Emphasise Teamwork
Teamwork is essential in a hotel environment. Prepare to discuss how you've successfully collaborated with colleagues in the past. Share stories that illustrate your ability to support others and work together towards a common goal, especially in high-pressure situations.
✨Prepare for Customer Interaction Scenarios
Since you'll be interacting with guests regularly, think about how you would handle various customer service scenarios. Practice responses to common questions or complaints, and be ready to demonstrate your positive attitude and problem-solving skills during the interview.
