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- Tasks: Drive revenue by selling room reservations and providing exceptional guest service.
- Company: Premier hotel chain in Greater London with a focus on excellence.
- Benefits: Competitive salary, holiday allowance, and training opportunities.
- Other info: Great opportunity for career growth in a vibrant setting.
- Why this job: Join a dynamic team and enhance your skills in the hospitality industry.
- Qualifications: Experience in a hotel environment and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
A premier hotel chain in Greater London is seeking a Reservations Specialist to join their Central Reservations Team. The successful candidate will drive revenue by effectively selling room reservations while ensuring excellent service to guests.
Responsibilities include:
- Utilizing sales skills
- Managing customer inquiries
- Ensuring accurate bookings
The ideal candidate should have relevant experience in a hotel environment and strong communication abilities. The position offers a competitive salary and a range of employee benefits, including holiday allowance and training opportunities.
Reservations Specialist: Drive Revenue & Exceptional Guest Service in London employer: Edwardian Hotel Group
Contact Detail:
Edwardian Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Specialist: Drive Revenue & Exceptional Guest Service in London
✨Tip Number 1
Network like a pro! Reach out to people in the hotel industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Practice your pitch! When you get the chance to speak with someone from the hotel, be ready to sell yourself just like you'd sell a room. Highlight your experience and how you can drive revenue while providing top-notch service.
✨Tip Number 3
Stay sharp on your communication skills! Since this role is all about managing inquiries and bookings, brush up on your verbal and written communication. Role-play scenarios with friends to build confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Reservations Specialist: Drive Revenue & Exceptional Guest Service in London
Some tips for your application 🫡
Show Off Your Sales Skills: When writing your application, make sure to highlight any experience you have in sales, especially in a hotel or customer service setting. We want to see how you can drive revenue and create exceptional guest experiences!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your previous roles and responsibilities, so we can easily see how your skills match what we're looking for.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Reservations Specialist role. Mention specific aspects of the job description that excite you and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Edwardian Hotel Group
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel chain thoroughly. Understand their values, services, and what sets them apart in the industry. This knowledge will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Your Sales Skills
As a Reservations Specialist, you'll need to sell room reservations effectively. Prepare examples of how you've successfully upsold or handled customer inquiries in previous roles. Be ready to discuss specific situations where your sales skills made a difference.
✨Practice Your Communication
Strong communication is key in this role. Practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to refine your responses and ensure you come across as personable and professional.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.