At a Glance
- Tasks: Lead the service team at our iconic 5 Star May Fair Hotel and ensure guest satisfaction.
- Company: Join Edwardian Hotels London, a dynamic collection of hotels and restaurants.
- Benefits: Enjoy competitive salary, 28 days holiday, free meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs for your development.
- Why this job: Be part of a fun, rewarding environment that values your unique talents and ambitions.
- Qualifications: Experience in food and beverage, leadership skills, and a passion for hospitality.
The predicted salary is between 25000 - 30000 £ per year.
Join the UK’s most dynamic collection of hotels and restaurants. At Edwardian Hotels London, it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring innovative ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.
At Edwardian Hotels London or The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Head Waiter/Waitress for our 5 Star The May Fair Hotel and its iconic May Fair Bar.
Overview
An amazing opportunity to join the team at The May Fair Bar, our iconic 5 Star May Fair Hotel as a Head Waiter/Waitress. As a Head Waiter/Waitress you will support the Floor Managers to direct the service team within your section to ensure both customer and host satisfaction is achieved in a motivated and cohesive environment. You will be fully competent with all menu items and confidently be able to explain the dining concept to guests. You will take orders correctly making a clear note of all allergens. You will understand timing of dishes and make food orders accordingly. You will be able to read the needs of tables in order to understand their service preferences. You will support the cashing up and closing process of your shift and take steps to rectify any errors.
About You
- Knowledge of Food & Beverage trends within the Restaurant or hotel restaurant environment.
- Capable of demonstrating both delegation and leadership skills.
- The ability to demonstrate personal ownership of tasks and ensure completion to a high standard.
- The ability to work as a team and provide guidance and support to others.
Company Benefits
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Head Waiter in London employer: Edwardian Hotel Group
At Edwardian Hotels London, we pride ourselves on being a leading employer in the hospitality industry, offering a vibrant and supportive work culture that values integrity, ambition, and quality. As a Head Waiter at our prestigious 5 Star May Fair Hotel, you will not only enjoy competitive salaries and generous benefits, including complimentary meals and annual hotel stays, but also have access to extensive training and development opportunities that empower your career growth. Join our passionate team and experience a fulfilling work environment where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Edwardian Hotels London’s values and mission. This way, you can show how your own values align with theirs, making you a perfect fit for their team.
✨Tip Number 2
Practice your service skills! Since you're applying for a Head Waiter position, brush up on your knowledge of food and beverage trends. Be ready to discuss how you can enhance the dining experience at The May Fair Bar.
✨Tip Number 3
Show off your leadership abilities! During the interview, share examples of how you've successfully led a team or handled challenging situations in the past. This will demonstrate that you’re ready to support the Floor Managers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Edwardian family.
We think you need these skills to ace Head Waiter in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to providing exceptional service and how you embody our values of Integrity, Ambition, and Quality.
Tailor Your Application:Make sure to customise your CV and cover letter for the Head Waiter position. Highlight relevant skills and experiences that align with the job description, especially your knowledge of Food & Beverage trends and leadership abilities.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, so don’t be afraid to let it come through while maintaining professionalism.
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures it reaches us quickly and allows you to explore more about our company culture and values while you're at it!
How to prepare for a job interview at Edwardian Hotel Group
✨Know the Menu Inside Out
Make sure you’re fully familiar with all menu items and can confidently explain the dining concept to guests. This shows your commitment to quality and helps you stand out as a knowledgeable candidate.
✨Demonstrate Leadership Skills
Be prepared to discuss your experience in leading a team and how you’ve successfully delegated tasks in previous roles. Highlighting your leadership skills will resonate well with the values of integrity and ambition that the company cherishes.
✨Showcase Your Customer Service Skills
Think of examples where you’ve gone above and beyond for guests. Being able to read the needs of tables and adapt your service style is crucial, so share specific instances that demonstrate your ability to provide exceptional customer experiences.
✨Prepare Questions About Company Culture
Research Edwardian Hotels London and prepare thoughtful questions about their commitment to employee wellbeing and development. This shows your genuine interest in being part of their family and aligns with their focus on creating a fun and rewarding environment.
