At a Glance
- Tasks: Lead a dynamic housekeeping team and ensure 5-star service in a luxury hotel.
- Company: Join The Londoner, a chic boutique hotel in the heart of Leicester Square.
- Benefits: Enjoy competitive salary, 28 days holiday, free meals, and great discounts.
- Other info: Opportunities for growth and access to training programs await you.
- Why this job: Be part of a prestigious hotel and make every guest's stay unforgettable.
- Qualifications: Experience in a 5-star hotel and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet.
We are currently recruiting for a Deputy Housekeeper to join the Londoner, one of our 5 Star Luxury Hotels. You will help oversee a large, diverse team, maintain impeccable room and public‑area standards, and ensure that every guest experiences the refined luxury and attention to detail that The Londoner is known for.
Overview- Support the Executive Housekeeper in managing daily housekeeping operations across rooms, public areas, and back‑of‑house spaces.
- Supervise, train, and motivate a large housekeeping team, ensuring consistent 5‑star service delivery.
- Conduct inspections, uphold brand standards, and ensure flawless presentation throughout the hotel.
- Manage linen, amenities, and equipment, ensuring efficient stock control and budget alignment.
- Respond to guest requests, special preferences, and VIP arrangements with speed and discretion.
- Ensure all housekeeping practices meet legal, hygiene, and safety standards.
- Work closely with Front Office, Engineering, and Guest Services to deliver seamless operations.
- Proven experience as an Assistant Housekeeper, Deputy Housekeeper, or senior supervisor in a 5‑star hotel.
- Strong leadership skills with the ability to inspire and develop large teams.
- Exceptional eye for detail and passion for luxury service.
- Organised, proactive, and confident in managing fast‑paced operations.
- Knowledge of housekeeping systems, linen management, and quality control.
- A warm, guest‑focused approach with excellent communication skills.
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Deputy Housekeeper in London employer: Edwardian Hotel Group
The Londoner is an exceptional employer, offering a vibrant work culture in the heart of Leicester Square, where luxury meets ambition. With competitive salaries, generous holiday allowances, and a commitment to employee development through training programmes and promotion opportunities, we ensure our team members thrive in their roles. Enjoy unique benefits such as complimentary meals, preferential accommodation rates, and access to wellness support, making The Londoner not just a workplace, but a community dedicated to excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Housekeeper in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for luxury service shine through. Share stories that highlight your leadership skills and attention to detail – it’s all about making a memorable impression.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait around. Apply directly through our website and follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for success! Research The Londoner and its values. Understand what makes it unique and be ready to discuss how your experience aligns with their standards of excellence during interviews.
We think you need these skills to ace Deputy Housekeeper in London
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your previous roles in housekeeping, especially if you've worked in a 5-star hotel. We want to see how your experience aligns with the Deputy Housekeeper position and how you can bring that luxury service vibe to The Londoner.
Be Detail-Oriented:Since attention to detail is key in this role, use your application to showcase specific examples of how you've maintained high standards in past jobs. We love seeing candidates who can demonstrate their eye for detail and commitment to quality.
Show Off Your Leadership Skills:As you'll be supervising a large team, it's important to convey your leadership style. Share stories about how you've motivated and trained teams in the past. We’re looking for someone who can inspire others and create a positive work environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, it shows you're keen on joining our team at The Londoner!
How to prepare for a job interview at Edwardian Hotel Group
✨Know Your Stuff
Before the interview, make sure you’re familiar with The Londoner’s values and standards. Research their approach to luxury service and be ready to discuss how your experience aligns with their expectations. This shows you’re genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Deputy Housekeeper, you’ll need to inspire and manage a large team. Be prepared to share specific examples of how you’ve successfully led teams in the past. Highlight your training methods and how you motivate staff to maintain high standards.
✨Attention to Detail is Key
Demonstrate your exceptional eye for detail during the interview. You might be asked about how you conduct inspections or uphold brand standards, so have concrete examples ready. This will show that you understand the importance of maintaining impeccable presentation.
✨Be Guest-Focused
The Londoner prides itself on guest experience, so be ready to discuss how you handle guest requests and special arrangements. Share stories that illustrate your warm, guest-focused approach and how you ensure every guest feels valued and attended to.
