At a Glance
- Tasks: Provide top-notch concierge services and assist guests with their needs.
- Company: Join The Londoner, a prestigious 5 Star Luxury Hotel in London.
- Benefits: Enjoy competitive salary, 28 days holiday, and complimentary meals daily.
- Other info: Opportunities for promotion and access to training programs for your growth.
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: Experience in a 5 Star hotel, excellent communication skills, and local knowledge.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for a Concierge to join our Concierge Team at The Londoner, our 5 Star Luxury Hotel.
An amazing opportunity has arisen to join our 5 Star Luxury Hotel The Londoner as a Concierge team member. The role of Concierge is an integral role and key to the success of The Londoner Concierge team. As Concierge you will support and offer excellent concierge services to our guests during their stay. You will be responsible for assisting our guests with taxi bookings, reservations, and general enquiries. You will be expected to deliver The Londoner standards at all times.
About You
- Current concierge experience within a 5 Star hotel environment within London.
- Local area knowledge.
- Excellent communication skills both verbally and written.
- Hold a valid UK driving license.
Company Benefits
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Concierge in London employer: Edwardian Hotel Group
The Londoner is an exceptional employer, offering a vibrant work culture within a prestigious 5 Star Luxury Hotel in the heart of London. With competitive salaries, generous holiday allowances, and a strong focus on employee wellbeing and development, team members enjoy numerous benefits including complimentary meals, preferential accommodation rates, and access to extensive training programmes. Join us to be part of a dedicated team that values excellence and provides ample opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Concierge in London
✨Tip Number 1
Network like a pro! Connect with people in the hospitality industry, especially those who work at The Londoner or similar hotels. Attend local events or join online groups to get your name out there and show your passion for the role.
✨Tip Number 2
Show off your local knowledge! When you get the chance to chat with potential employers, drop in some insider tips about the best restaurants or attractions in the area. It’ll demonstrate your expertise and make you stand out as a Concierge.
✨Tip Number 3
Practice your communication skills! Whether it’s through mock interviews or casual chats with friends, being articulate and confident is key. Remember, as a Concierge, you’ll be the face of the hotel, so let your personality shine!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, you can keep an eye on any new openings that pop up, giving you a head start on your job search.
We think you need these skills to ace Concierge in London
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous concierge experience, especially in a 5 Star hotel. We want to see how your background aligns with the role at The Londoner, so don’t hold back on those details!
Local Knowledge is Key:Demonstrate your local area knowledge in your application. We love candidates who can share insights about London and how they can enhance our guests' experiences with their recommendations.
Communication Skills Matter:Since excellent communication is crucial for this role, ensure your written application reflects that. Use clear, concise language and showcase your ability to convey information effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our Concierge Team!
How to prepare for a job interview at Edwardian Hotel Group
✨Know Your Local Area
As a Concierge, local knowledge is key! Brush up on the best restaurants, attractions, and transport options in London. This will not only impress your interviewers but also show that you’re ready to provide top-notch service to guests.
✨Showcase Your Communication Skills
Excellent communication is crucial for this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully handled guest inquiries or resolved issues in the past.
✨Demonstrate Your Concierge Experience
Be ready to discuss your previous concierge roles in detail. Highlight specific situations where you went above and beyond for guests. This will help the interviewers see how your experience aligns with The Londoner’s high standards.
✨Dress to Impress
First impressions matter, especially in a luxury hotel environment. Dress smartly and professionally for your interview. It shows that you respect the role and the company’s image, which is essential for a Concierge position.
