At a Glance
- Tasks: Create and deliver exceptional in-room dining experiences for guests.
- Company: Join The Londoner, London's first 'Super Boutique' hotel.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and discounts.
- Other info: Enjoy regular social events and access to training programs for your development.
- Why this job: Be part of a dynamic team in a luxury hotel with great career growth.
- Qualifications: Experience in high-end food service and excellent customer service skills.
The predicted salary is between 25000 - 30000 £ per year.
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet.
We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests' exacting standards, but also propel their own career potential in a company that recognises and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel. At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for an In Room Dining Waiter/Waitress for our 5 Star Luxury Hotel The Londoner.
Overview: Due to the ongoing success of The Londoner, we are expanding our In Room Dining Team and we are currently recruiting an In Room Dining Waiter/Waitress. As an In-Room Dining Waiter/Waitress you will be responsible for creating and delivering an exceptional In-room dining experience for our guests. You will be working in a fast-paced operation where service and standards are the forefront of our brand standards, ensuring the smooth running of the In Room Dining operation.
About You:
- Previous experience of working in a high-end food operation ideally with In Room Dining experience.
- Demonstrates excellent attention to detail and customer service skills.
- Have an impeccable command of the English language both written and spoken.
Company Benefits:
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Compensation: Competitive salary
In Room Dining Waiter/ ess employer: Edwardian Hotel Group
The Londoner is an exceptional employer, offering a vibrant work culture in the heart of Leicester Square, where creativity and ambition thrive. With a commitment to employee wellbeing and development, we provide competitive salaries, generous holiday allowances, and numerous opportunities for career advancement within our prestigious 5-star luxury hotel. Join us to be part of a team that not only meets but exceeds guest expectations while enjoying unique benefits like complimentary stays and access to exclusive training programs.
StudySmarter Expert Advice🤫
We think this is how you could land In Room Dining Waiter/ ess
✨Tip Number 1
Get to know the hotel! Research The Londoner and its unique offerings. When you walk in for your interview, drop some knowledge about their services or recent events. It shows you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate real-life scenarios you might face as an In Room Dining Waiter/ess. This will help you feel more confident and prepared when it comes to showcasing your skills.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look sharp and professional when you show up for your interview. It reflects your attention to detail and respect for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace In Room Dining Waiter/ ess
Some tips for your application 🫡
Show Your Personality:When writing your application, let your unique personality shine through! We want to see who you are beyond your experience. A touch of humour or a personal story can make your application stand out.
Tailor Your Application:Make sure to customise your application for the In Room Dining Waiter/ess role. Highlight relevant experience and skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured writing that’s easy to read. Avoid fluff and focus on what makes you the perfect fit for The Londoner!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re tech-savvy and ready to embrace our modern approach to hospitality.
How to prepare for a job interview at Edwardian Hotel Group
✨Know Your Menu
Familiarise yourself with the menu and offerings of The Londoner. Being able to discuss dishes, ingredients, and pairings shows your passion for food and enhances your credibility as a candidate.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you went above and beyond for a guest. Highlighting your attention to detail and ability to handle high-pressure situations will resonate well with the interviewers.
✨Practice Your Communication
Since an impeccable command of English is essential, practice articulating your thoughts clearly. You might even want to role-play common scenarios you could encounter in the role to demonstrate your communication skills.
✨Emphasise Teamwork
In a fast-paced environment like In Room Dining, teamwork is crucial. Be ready to share instances where you collaborated effectively with colleagues to ensure smooth operations and exceptional service.
