At a Glance
- Tasks: Create and deliver exceptional in-room dining experiences for guests.
- Company: Join The Londoner, a chic 5★ luxury hotel in Leicester Square.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Other info: Enjoy regular social events and opportunities for promotion and training.
- Why this job: Be part of a dynamic team in a prestigious hotel and grow your career.
- Qualifications: Experience in high-end food service and excellent customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet.
We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests' exacting standards, but also propel their own career potential in a company that recognises and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel. At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for an In Room Dining Waiter/Waitress for our 5 Star Luxury Hotel The Londoner.
Overview: Due to the ongoing success of The Londoner, we are expanding our In Room Dining Team and we are currently recruiting an In Room Dining Waiter/Waitress. As an In-Room Dining Waiter/Waitress you will be responsible for creating and delivering an exceptional In-room dining experience for our guests. You will be working in a fast-paced operation where service and standards are the forefront of our brand standards, ensuring the smooth running of the In Room Dining operation.
About You:
- Previous experience of working in a high-end food operation ideally with In Room Dining experience.
- Demonstrates excellent attention to detail and customer service skills.
- Have an impeccable command of the English language both written and spoken.
Company Benefits:
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Compensation: Competitive salary
In-Room Dining Specialist - 5★ Luxury Hotel Experience employer: Edwardian Hotel Group
At The Londoner, we pride ourselves on being a Great Place to Work, offering a vibrant and supportive environment where your career can flourish. Located in the heart of Leicester Square, our 5★ luxury hotel not only provides competitive salaries and generous benefits, including complimentary meals and preferential accommodation rates, but also prioritises employee wellbeing and development through extensive training opportunities and regular social events. Join us to be part of a dynamic team that values your unique talents and ambitions while delivering exceptional service to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land In-Room Dining Specialist - 5★ Luxury Hotel Experience
✨Tip Number 1
Get to know the hotel! Research The Londoner and its unique offerings. When you walk in for your interview, drop some knowledge about their services or recent events. It shows you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate real-life scenarios you might face as an In-Room Dining Specialist. This will help you feel more confident and prepared when it comes to showcasing your skills.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a luxury setting. Make sure you look sharp and professional when you arrive for your interview. It’s all about showing that you understand the high standards expected at The Londoner.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace In-Room Dining Specialist - 5★ Luxury Hotel Experience
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. We want to see how your unique experiences and enthusiasm can contribute to creating exceptional in-room dining experiences for our guests.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the In-Room Dining Specialist role. Highlight any relevant experience you have in high-end food operations and showcase your attention to detail and customer service skills. We appreciate when applicants take the time to connect their background with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The Londoner!
How to prepare for a job interview at Edwardian Hotel Group
✨Know Your Menu Inside Out
Familiarise yourself with the in-room dining menu and any special offerings. Being able to discuss dishes, ingredients, and pairings confidently will impress the interviewers and show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight situations where you went above and beyond to ensure guest satisfaction, as this is crucial in a luxury hotel environment.
✨Dress to Impress
Make sure to dress smartly for your interview. A polished appearance reflects your understanding of the high standards expected in a 5-star hotel. Think chic and professional to align with The Londoner’s brand.
✨Practice Your Communication Skills
Since impeccable command of the English language is essential, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your communication style.
