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For Companies At a Glance
- Tasks: Keep our hotel sparkling clean and ensure guests have an amazing experience.
- Company: Join the vibrant team at The May Fair Hotel, part of Edwardian Hotels.
- Benefits: Enjoy 28 days holiday, free meals, and great discounts on stays.
- Other info: Opportunities for promotion and access to training programs await you.
- Why this job: Perfect for those who love hospitality and want to grow in a dynamic environment.
- Qualifications: Previous cleaning experience and a positive attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
We are currently recruiting for a House Steward to join our housekeeping team at The May Fair Hotel. This role comes with forward career progression.
Overview
An amazing opportunity to join Edwardian Hotels as House Steward/Housekeeping Cleaner.
Responsibilities
- As a House Steward/Housekeeping Cleaner, you will be responsible for ensuring the public areas of the hotel are cleaned.
- You will also assist with an ad hoc housekeeping duty as required.
- Ensuring a high level of customer satisfaction is delivered at all times in line with our core values and standards, exceeding guest expectations.
Qualifications
- Previous housekeeping or cleaning experience is required ideally within a 4- or 5-star hotel or similar environment.
- You must be able to demonstrate excellent attention to detail and customer service skills.
- Be able to communicate with a basic command of English language.
- Have a flexible and positive attitude at all times.
Benefits
- 28 days Holiday per annum including Bank Holidays increasing with long service.
- Complimentary hot meals, salad bar and unlimited beverages provided daily.
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels.
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends.
- Access to a discount platform for all of the most popular stores and outlets.
- Auto enrolment into our company pension scheme.
- Regular social events across all hotels.
- Annual company recognition events held in January each year.
- Wellbeing champions across all of our hotels.
- Access to our company doctor for medical appointments and occupational health support.
- Access for all hosts to our online learning platform Edwardian Academy.
- Opportunities for promotion and a wide range of training programs to support your development.
Legal Requirements
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
House Steward employer: Edwardian Hotel Group
Contact Detail:
Edwardian Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land House Steward
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on The May Fair Hotel. Familiarise yourself with its values and what makes it special. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a House Steward, you'll need to impress guests with your attention to detail and service. Think of examples from your past experience where you've gone above and beyond for customers, and be ready to share those stories.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the hotel well.
✨Tip Number 4
Apply through our website! We want to make the application process as smooth as possible for you. By applying directly through our site, you’ll have access to all the latest job openings and updates. Plus, it shows us that you’re keen to join our team!
We think you need these skills to ace House Steward
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous housekeeping or cleaning experience you have, especially if it's in a 4- or 5-star hotel. We want to see how your background aligns with the role of House Steward!
Attention to Detail is Key: When writing your application, emphasise your attention to detail and customer service skills. We’re all about exceeding guest expectations, so let us know how you’ve done that in the past!
Keep It Positive: A flexible and positive attitude is essential for this role. Make sure your application reflects this mindset, as we love candidates who can bring good vibes to our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on your journey with Edwardian Hotels.
How to prepare for a job interview at Edwardian Hotel Group
✨Know Your Stuff
Before the interview, brush up on your housekeeping knowledge. Familiarise yourself with the standards expected in a 4- or 5-star hotel. This will help you answer questions confidently and show that you understand the role.
✨Show Off Your Attention to Detail
During the interview, be ready to discuss specific examples of how you've demonstrated attention to detail in previous roles. Whether it’s ensuring cleanliness or enhancing customer satisfaction, concrete examples will make your case stronger.
✨Communicate Clearly
Since a basic command of English is required, practice speaking clearly and confidently. You might even want to rehearse common interview questions with a friend to get comfortable expressing yourself.
✨Bring a Positive Attitude
Employers love candidates who are flexible and positive. Make sure to convey your enthusiasm for the role and your willingness to take on various tasks. A can-do attitude can set you apart from other candidates!