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- Tasks: Lead the service team and ensure exceptional dining experiences for guests.
- Company: Join Edwardian Hotels London, a dynamic collection of hotels and restaurants committed to quality and integrity.
- Benefits: Enjoy competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Why this job: Be part of a fun, rewarding environment that values your unique talents and career growth.
- Qualifications: Experience in hospitality with strong leadership and teamwork skills required.
- Other info: Opportunities for promotion and access to training programs available.
The predicted salary is between 24000 - 36000 £ per year.
Join the UK’s most dynamic collection of hotels and restaurants. At Edwardian Hotels London, it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always being Quality-Driven.
We are looking for talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only can exceed our guests' exacting standards, but also propel your own career potential in a company that recognises and rewards.
At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Head Waiter/Waitress for the May Fair Kitchen at the 5-star May Fair Hotel, A Radisson Collection Hotel.
OverviewAn amazing opportunity to join the team at the May Fair Kitchen as a Head Waiter/ess. As a Head Waiter/Waitress you will support the Floor Manager to direct the service team within your section to ensure both customer and host satisfaction is achieved in a motivated and cohesive environment.
You will be fully competent with all menu items and confidently be able to explain the dining concept to guests. You will take orders correctly making a clear note of all allergens. You will understand timing of dishes and make food orders accordingly. You will be able to read the needs of tables in order to understand their service preferences. You will support the cashing up and closing process of your shift and take steps to rectify any errors.
About You- Knowledge of Food & Beverage trends within the Restaurant or hotel restaurant environment.
- Capable of demonstrating both delegation and leadership skills.
- The ability to demonstrate personal ownership of tasks and ensure completion to a high standard.
- The ability to work as a team and provide guidance and support to others.
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Seniority levelEntry level
Employment typeFull-time
Job functionManagement and Manufacturing
IndustriesHospitality
Head Waiter/ Waitress employer: Edwardian Hotel Group
Contact Detail:
Edwardian Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/ Waitress
✨Tip Number 1
Familiarise yourself with the menu and dining concepts at May Fair Kitchen. Being able to confidently explain dishes and their ingredients, especially allergens, will show your commitment to guest satisfaction and safety.
✨Tip Number 2
Demonstrate your leadership skills during the interview. Share examples of how you've successfully managed a team or handled difficult situations in a restaurant setting, as this role requires strong delegation and support abilities.
✨Tip Number 3
Research current food and beverage trends in the hospitality industry. Being knowledgeable about what's popular can help you engage in meaningful conversations during your interview and show that you're passionate about the field.
✨Tip Number 4
Prepare to discuss how you would create a motivated and cohesive environment for your team. Think of specific strategies or experiences that highlight your ability to foster teamwork and maintain high service standards.
We think you need these skills to ace Head Waiter/ Waitress
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Head Waiter/Waitress. Familiarise yourself with the skills required, such as leadership, customer service, and knowledge of food and beverage trends.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality. Emphasise any previous roles where you demonstrated leadership, teamwork, and high standards of service, as these are key qualities for this position.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your alignment with the company's values of integrity, ambition, and quality. Share specific examples of how you've excelled in similar roles and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application demonstrates professionalism and attention to detail.
How to prepare for a job interview at Edwardian Hotel Group
✨Know the Menu Inside Out
Make sure you are fully familiar with all menu items, including ingredients and allergens. This will not only help you answer questions confidently but also demonstrate your commitment to providing excellent service.
✨Showcase Your Leadership Skills
As a Head Waiter/Waitress, you'll need to lead your team effectively. Be prepared to discuss your previous experiences in leadership roles and how you can motivate and guide others in a busy restaurant environment.
✨Demonstrate Customer Service Excellence
Prepare examples of how you've gone above and beyond for customers in the past. Edwardian Hotels London values guest satisfaction, so showing that you understand their needs and preferences is crucial.
✨Emphasise Teamwork and Collaboration
Highlight your ability to work well within a team. Discuss how you support your colleagues and contribute to a positive working atmosphere, as this aligns with the company's values of integrity and ambition.
