At a Glance
- Tasks: Lead the service team to create unforgettable dining experiences for our guests.
- Company: Join Edwardian Hotels London, a dynamic collection of hotels and restaurants.
- Benefits: Competitive salary, 28 days holiday, free meals, and great discounts.
- Other info: Opportunities for promotion and access to training programmes for your development.
- Why this job: Be part of a fun, rewarding environment that values your unique talents.
- Qualifications: Experience in food and beverage, leadership skills, and a passion for hospitality.
The predicted salary is between 24000 - 30000 £ per year.
Join the UK’s most dynamic collection of hotels and restaurants. At Edwardian Hotels London, it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring innovative ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality‑Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment.
We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards. At Edwardian Hotels London or The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Head Waiter / Waitress for our five‑star The May Fair Hotel, a Radisson Collection Hotel and its iconic May Fair Bar.
Overview
- Support the Floor Managers to direct the service team within your section to ensure both customer and host satisfaction is achieved in a motivated and cohesive environment.
- Be fully competent with all menu items and confidently be able to explain the dining concept to guests.
- Take orders correctly, making a clear note of all allergens.
- Understand the timing of dishes and make food orders accordingly.
- Read the needs of tables to understand their service preferences.
- Support the cashing up and closing process of your shift and take steps to rectify any errors.
About You
- Knowledge of Food & Beverage trends within the restaurant or hotel restaurant environment.
- Capable of demonstrating both delegation and leadership skills.
- The ability to demonstrate personal ownership of tasks and ensure completion to a high standard.
- The ability to work as a team and provide guidance and support to others.
Company Benefits
- Competitive salary
- 28 days holiday per annum including bank holidays, increasing with long service.
- Complimentary hot meals, salad bar and unlimited beverages provided daily.
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels.
- Preferential accommodation rates for all Edwardian Hotels for hosts, their family and their friends.
- Access to a discount platform for all of the most popular stores and outlets.
- Auto‑enrolment into our company pension scheme.
- Regular social events across all hotels.
- Annual company recognition events held in January each year.
- Well‑being champions across all of our hotels.
- Access to our company doctor for medical appointments and occupational health support.
- Access for all hosts to our online learning platform Edwardian Academy.
- Opportunities for promotion and a wide range of training programmes to support your development.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Head Waiter/ess employer: Edwardian Hotel Group
The May Fair Hotel is an exceptional employer, offering a vibrant work culture that prioritises luxury service and employee well-being. With comprehensive benefits including generous holiday allowances, complimentary meals, and extensive training opportunities through the Edwardian Academy, we foster an environment where team members can thrive and grow in their careers. Located in the heart of London, our hotel provides unique experiences and regular social events, making it a rewarding place to work for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter/ess
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Show off your personality during interviews! At Edwardian Hotels London, they value integrity and ambition, so let your passion for hospitality shine through. Be yourself and share your unique ideas on enhancing guest experiences.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in a busy restaurant environment. This will show that you’re not just a great waiter/waitress but also a problem solver who can keep things running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Edwardian family.
We think you need these skills to ace Head Waiter/ess
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm and commitment to providing exceptional service, as we value individuals who genuinely care about creating unforgettable memories for our guests.
Tailor Your Application:Make sure to customise your CV and cover letter for the Head Waiter/ess role. Highlight relevant skills and experiences that align with our values of Integrity, Ambition, and Quality-Driven service. This shows us you understand what we're all about!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and how you can contribute to our team.
Apply Through Our Website:We encourage you to submit your application directly through our website. This not only streamlines the process but also ensures that your application reaches us quickly. Plus, it’s a great way to explore more about our company culture and values!
How to prepare for a job interview at Edwardian Hotel Group
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu and dining concepts at The May Fair Hotel. Being able to confidently discuss dishes, ingredients, and allergens will show that you’re serious about the role and ready to provide top-notch service.
✨Showcase Your Leadership Skills
As a Head Waiter/ess, you’ll need to demonstrate strong leadership and delegation skills. Prepare examples from your past experiences where you successfully led a team or managed a busy service. This will highlight your ability to create a motivated environment.
✨Emphasise Teamwork and Support
Edwardian Hotels values teamwork, so be ready to discuss how you’ve worked collaboratively in previous roles. Share specific instances where you supported colleagues or contributed to a cohesive team atmosphere, as this aligns with their company culture.
✨Align with Company Values
Familiarise yourself with Edwardian Hotels' core values: Integrity, Ambition, and Quality-Driven. During the interview, weave these values into your responses to demonstrate that you not only understand but also embody what they stand for.
