At a Glance
- Tasks: Lead the service team at our iconic 5 Star May Fair Hotel and ensure guest satisfaction.
- Company: Join Edwardian Hotels London, a dynamic collection of hotels and restaurants.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs for your development.
- Why this job: Be part of a fun, rewarding environment that values your unique talents and ambitions.
- Qualifications: Experience in food & beverage and strong leadership skills required.
The predicted salary is between 30000 - 40000 € per year.
Join the UK’s most dynamic collection of hotels and restaurants at Edwardian Hotels London, where it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring innovative ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven.
We are currently recruiting for a Head Waiter/Waitress for our 5 Star The May Fair Hotel and its iconic May Fair Bar.
OverviewAn amazing opportunity to join the team at The May Fair Bar, our iconic 5 Star May Fair Hotel as a Head Waiter/Waitress. As a Head Waiter/Waitress you will support the Floor Managers to direct the service team within your section to ensure both customer and host satisfaction is achieved in a motivated and cohesive environment. You will be fully competent with all menu items and confidently be able to explain the dining concept to guests. You will take orders correctly making a clear note of all allergens. You will understand timing of dishes and make food orders accordingly. You will be able to read the needs of tables in order to understand their service preferences. You will support the cashing up and closing process of your shift and take steps to rectify any errors.
About You- Knowledge of Food & Beverage trends within the Restaurant or hotel restaurant environment.
- Capable of demonstrating both delegation and leadership skills.
- The ability to demonstrate personal ownership of tasks and ensure completion to a high standard.
- The ability to work as a team and provide guidance and support to others.
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Head Waiter employer: Edwardian Hotel Group
Edwardian Hotels London is an exceptional employer, renowned for its commitment to creating a rewarding and fulfilling work environment. With a focus on employee wellbeing and development, we offer competitive salaries, generous holiday allowances, and numerous opportunities for career advancement within our prestigious 5 Star May Fair Hotel. Join a passionate team that values integrity, ambition, and quality, and be part of a company recognised as a Great Place to Work.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter
✨Tip Number 1
Get to know the company culture! Before your interview, check out Edwardian Hotels London’s values and mission. This way, you can show how your own ambitions align with theirs, making you a perfect fit for their team.
✨Tip Number 2
Practice your service skills! As a Head Waiter, you'll need to demonstrate your knowledge of food and beverage trends. Brush up on your menu knowledge and be ready to impress with your ability to explain dining concepts confidently.
✨Tip Number 3
Show off your leadership skills! During the interview, share examples of how you've successfully led a team or handled challenging situations in the past. This will highlight your capability to support the Floor Managers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Edwardian family and contributing to their amazing hospitality experience.
We think you need these skills to ace Head Waiter
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences and enthusiasm align with our values of Integrity, Ambition, and Quality-Driven service.
Tailor Your Application:Make sure to customise your CV and cover letter for the Head Waiter position. Highlight relevant skills and experiences that demonstrate your ability to lead a team and provide exceptional service, just like we do at The May Fair Hotel.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your previous roles and responsibilities, ensuring we can easily see how you fit into our dynamic team.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches us quickly and you can explore more about our amazing company culture while you're at it!
How to prepare for a job interview at Edwardian Hotel Group
✨Know Your Menu Inside Out
As a Head Waiter, you'll need to be fully competent with all menu items. Make sure you study the menu thoroughly before your interview. Be prepared to explain the dining concept and discuss any allergens in detail. This shows your commitment to guest satisfaction and your understanding of the role.
✨Showcase Your Leadership Skills
Since the role involves directing the service team, highlight any previous experience where you've demonstrated leadership or delegation. Share specific examples of how you've motivated a team or resolved conflicts. This will show that you can handle the responsibilities of a Head Waiter effectively.
✨Emphasise Teamwork and Support
Edwardian Hotels values teamwork, so be ready to discuss how you work well with others. Share stories that illustrate your ability to provide guidance and support to colleagues. This will demonstrate that you align with their culture of collaboration and mutual respect.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like managing a busy service or dealing with a dissatisfied guest. Think through potential scenarios and your responses ahead of time. This preparation will help you convey your problem-solving skills and customer service focus during the interview.
