The Londoner, a super-boutique 5-Star hotel in Leicester Square, London, seeks a Guest Relations Manager to lead the Front of House team and deliver bespoke service to our guests. You will monitor public areas and optimize staffing to meet guest needs, ensuring a consistently memorable experience.
Requirements include at least 1 year Front of House experience or MIT participation, a proven track record in customer service, impeccable English, and confident communication.
#J-18808-LjbffrGuest Relations Lead — Luxury Boutique Hotel employer: Edwardian Hotel Group
The May Fair Hotel is an exceptional employer, offering a vibrant work culture that prioritises luxury service and employee well-being. With comprehensive benefits including generous holiday allowances, complimentary meals, and extensive training opportunities through the Edwardian Academy, we foster an environment where team members can thrive and grow in their careers. Located in the heart of London, our hotel provides unique experiences and regular social events, making it a rewarding place to work for those passionate about hospitality.
