At a Glance
- Tasks: Lead a vibrant bar team, ensuring exceptional customer experiences and driving revenue.
- Company: Join The Londoner, a premier venue with a focus on luxury and guest satisfaction.
- Benefits: Enjoy competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Other info: Opportunities for growth and development in a dynamic and supportive workplace.
- Why this job: Be part of an exciting environment where your leadership can shine and make a difference.
- Qualifications: Experience in hospitality, strong leadership skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for a Bar General Manager for The Stage and The Residence at The Londoner. The Stage offers an exclusive Champagne Bar serving afternoon tea and charcuterie. The Residence includes Y Bar, The Drawing Room, and The Whisky Room, curated to meet guests’ work and leisure needs.
Responsibilities
- Achieve revenue, profit, and customer satisfaction goals for The Stage through upselling and excellent customer service.
- Direct the Bar and floor team to ensure customer and staff satisfaction in a motivated and cohesive environment.
- Exceed guest expectations and seek opportunities to improve the guest experience by gathering feedback and evaluating service levels.
- Implement and develop strategies to improve operations alongside the management team.
- Ensure staff training, recruitment, coaching, and team development, with clear training plans and objectives.
About You
- In depth knowledge of the London restaurant and liquor trends, experience of afternoon teas and champagne would be advantageous.
- Demonstrate personal ownership of tasks, leadership, and coaching skills.
- Current supervisory experience within a similar environment, with excellent attention to detail and customer service.
- Proven track record of achieving outstanding personal and departmental targets to meet and exceed expectations.
Benefits
- Competitive salary
- 28 days Holiday per annum including Bank Holidays, increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for hosts, their family, and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Bar General Manager employer: Edwardian Hotel Group
The May Fair Hotel is an exceptional employer, offering a vibrant work culture that prioritises luxury service and employee well-being. With comprehensive benefits including generous holiday allowances, complimentary meals, and extensive training opportunities through the Edwardian Academy, we foster an environment where team members can thrive and grow in their careers. Located in the heart of London, our hotel provides unique experiences and regular social events, making it a rewarding place to work for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Bar General Manager
✨Tip Number 1
Network like a pro! Get out there and mingle with industry folks. Attend events, join online forums, or even pop into local bars to chat with managers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for the bar scene shine through. Share your ideas on improving guest experiences or how you’d lead a team. We want to see your unique flair!
✨Tip Number 3
Research the venue! Before any interview, dive deep into The Stage and The Residence. Know their offerings, vibe, and customer base. This will help you tailor your answers and show that you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Bar General Manager
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for the hospitality industry shine through. We want to see your enthusiasm for creating memorable experiences for guests, especially in a vibrant bar setting like The Stage.
Tailor Your CV:Make sure your CV is tailored to the Bar General Manager role. Highlight your supervisory experience and any relevant achievements that demonstrate your ability to lead a team and exceed targets. We love seeing how you've made a difference in previous roles!
Be Specific About Your Experience:Don’t just list your past jobs; give us specific examples of how you’ve achieved customer satisfaction and improved operations. We’re looking for concrete evidence of your skills in action, so share those success stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at The Londoner!
How to prepare for a job interview at Edwardian Hotel Group
✨Know Your Venue
Before the interview, make sure you research The Stage and The Residence thoroughly. Understand their unique offerings, like the exclusive Champagne Bar and afternoon tea service. This knowledge will help you demonstrate your passion for the role and show that you're genuinely interested in what they do.
✨Showcase Your Leadership Skills
As a Bar General Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed staff in previous roles. Be ready to discuss your coaching techniques and how you've created a cohesive environment that prioritises customer satisfaction.
✨Demonstrate Your Customer Service Expertise
Customer satisfaction is key in this role. Think of specific instances where you've gone above and beyond to exceed guest expectations. Highlight your ability to gather feedback and implement changes based on that input to improve the overall guest experience.
✨Stay Updated on Trends
Having in-depth knowledge of London’s restaurant and liquor trends is crucial. Brush up on current trends related to afternoon teas and champagne. Being able to discuss these topics during your interview will show that you’re not only qualified but also passionate about the industry.
