Edwardian Hotels London is seeking a Guest Experience Team Leader for The May Fair Hotel in London. You will shape the guest journey from arrival to departure, ensuring every interaction reflects our commitment to excellence.
As a key Front of House leader, you will oversee guest flow, resolve concerns with empathy, and mentor a team to deliver bespoke luxury experiences while collaborating with Concierge, Housekeeping, and F&B.
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Guest Experience Leader - Luxury Hotel Front of House employer: Edwardian Group
At Edwardian Hotels London, we pride ourselves on being a leading employer in the hospitality industry, offering a vibrant and supportive work culture that values integrity, ambition, and quality. As a Night Reception Team Leader at The May Fair Hotel, you will enjoy competitive benefits, including complimentary meals, generous holiday allowances, and opportunities for professional growth through our Edwardian Academy. Join our passionate team and be part of a company recognised as a Great Place to Work, where your contributions are celebrated and your career aspirations are nurtured.
