At a Glance
- Tasks: Be the go-to person for clients, managing documentation and ensuring smooth operations.
- Company: Join a thriving property sector company with a focus on client relations.
- Benefits: Gain valuable experience, develop your skills, and enjoy a supportive work environment.
- Other info: Dynamic role with opportunities for growth and learning in a collaborative team.
- Why this job: Make a real difference by enhancing client satisfaction and driving business success.
- Qualifications: Fluent in English and French, with strong communication and organisational skills.
The predicted salary is between 30000 - 40000 € per year.
Edward Mann are hiring for an excellent Client Relations Assistant / Compliance and Contracts Officer to join a successful client within the Property sector.
We are seeking a proactive and detail-driven Client Relations Assistant to join our team in London. This role involves serving as the primary point of contact for clients, ensuring exceptional service and operational efficiency. You will be responsible for managing client documentation, compliance, and partnership agreements, while fostering strong, trust-based relationships. Regular client interaction will include addressing questions, concerns, and guiding them through processes, ensuring all documentation meets regulatory and company standards. You will support the sales process by identifying client needs and collaborating with the sales team to explore growth opportunities. In addition, you will contribute to business development campaigns and uncover new value propositions for both existing and prospective channels. Your work will also involve gathering client feedback to improve processes and enhance the company's reputation. This position requires strong organizational skills, problem-solving abilities, and a proactive approach to client satisfaction and business success.
Key Objectives:
- Organize and manage all required documentation to facilitate the sales process.
- Act as a liaison between clients, developers, and legal professionals, providing clear guidance and ensuring all parties understand processes and documentation.
- Oversee and support the progression of sales through timely follow-ups and clear communication.
- Address client inquiries related to property details, reducing the need for developer involvement.
- Keep stakeholders motivated and aligned to meet scheduled deadlines for project exchanges.
Core Responsibilities:
- Provide regular updates to the sales team on the status of their clients.
- Maintain consistent communication with clients and internal teams about project developments.
- Monitor sales progress through completion and promptly address inquiries from clients and agents.
- Manage and follow up on departmental invoicing, ensuring all records are updated across internal systems (e.g., CRM, shared drives).
- Take the initiative to ensure performance standards are consistently met.
Education:
Bachelor’s degree in business administration or a related field, or demonstrated experience in client and vendor relationship management.
Skills and Requirements:
- Fluency in English and French, with excellent verbal and written communication skills.
- Strong numerical skills and the ability to work effectively with clients and team members.
- Motivated to learn new concepts and take on new projects.
- A proactive, hands-on approach with a strong sense of initiative and problem-solving.
- Positive energy and a can-do attitude, with a willingness to collaborate and make an impact as part of the team.
For more information please apply ASAP!
Client Relations assistant / Compliance officer - French Speaking - Contract to Perm in Slough employer: Edward Mann
Edward Mann is an exceptional employer that values proactive individuals who thrive in a dynamic environment. Located in the heart of London, we offer a vibrant work culture that encourages collaboration and innovation, alongside opportunities for professional growth within the property sector. Our commitment to employee development, coupled with a focus on client satisfaction, makes us an attractive choice for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relations assistant / Compliance officer - French Speaking - Contract to Perm in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector and let them know you're on the hunt for a Client Relations Assistant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for client relations roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your problem-solving skills.
✨Tip Number 3
Show off your language skills! Since this role requires fluency in French, be ready to demonstrate your language abilities during interviews. Consider preparing a few key phrases or scenarios where you can highlight your bilingual communication skills.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Client Relations assistant / Compliance officer - French Speaking - Contract to Perm in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role. Highlight your experience in client relations and compliance, and don’t forget to mention your language skills in English and French. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your proactive approach and problem-solving skills. Tell us why you're excited about this role and how you can contribute to our success in the property sector.
Showcase Your Organisational Skills:In this role, being detail-oriented is key. Use examples from your past experiences to demonstrate how you've successfully managed documentation and client interactions. We love seeing how you keep things running smoothly!
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Edward Mann
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Client Relations Assistant and Compliance Officer. Familiarise yourself with the property sector and the specific compliance requirements that may come into play. This will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Communication Skills
Since this role involves regular client interaction, be prepared to showcase your verbal and written communication skills. Practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've successfully managed client relationships or resolved issues in the past.
✨Demonstrate Proactivity and Problem-Solving
The job requires a proactive approach, so think of instances where you've taken the initiative to improve processes or solve problems. Be ready to discuss these examples during the interview, as they will highlight your ability to contribute positively to the team and enhance client satisfaction.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the company culture, team dynamics, or specific challenges they face in client relations. This not only shows your interest but also helps you assess if the company is the right fit for you.
