At a Glance
- Tasks: Lead a small team in managing credit control and accounts receivable efficiently.
- Company: Established private healthcare organisation in Central London with a collaborative culture.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Other info: Join a dynamic team focused on continuous improvement and excellent patient relationships.
- Why this job: Make a real impact by mentoring others and improving financial processes.
- Qualifications: Experience in credit control and team supervision, with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
An established private healthcare organisation based in Central London is looking to appoint an experienced
Senior Credit Controller to join its Finance team.
This is an excellent opportunity for an experienced Credit Controller who enjoys taking ownership, mentoring others, and working in a collaborative environment.
You'll combine hands‑on credit control responsibilities with the day‑to‑day coordination of a small team, helping to ensure the smooth running of the accounts receivable function while maintaining excellent relationships with patients and stakeholders.
Key responsibilities include
- Providing day‑to‑day guidance and support to two Credit Controllers.
- Overseeing the Credit Control function and ensuring efficient workflow.
- Managing the accounts receivable ledger across multiple systems.
- Producing and presenting aged debt reports to senior management.
- Acting as the first point of contact for team queries and escalations.
- Monitoring attendance, annual leave and ensuring adequate team cover.
- Contacting patients regarding outstanding balances in a professional and empathetic manner.
- Resolving billing queries and payment disputes promptly.
- Reviewing credit applications and ensuring compliance with internal procedures.
- Building strong relationships to encourage timely payment.
- Prioritising collection activity based on aged debt analysis.
- Working closely with Finance and operational teams to resolve payment issues.
- Producing regular performance reports and management information.
- Supporting continuous improvement of credit control processes.
- Escalating bad debt cases to external collection agencies where appropriate.
We're looking for someone who has
- Previous experience within Credit Control or Accounts Receivable.
- Experience supervising, mentoring or coordinating a small team.
- Strong knowledge of credit control processes and accounting principles.
- Excellent communication and relationship‑building skills.
- A proactive approach with the confidence to take ownership.
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We think you need these skills to ace Credit Control Supervisor
Credit Control
Accounts Receivable Management
Team Supervision
Mentoring
Workflow Coordination
Aged Debt Reporting
Communication Skills
