Residential Support Workers

Residential Support Workers

Full-Time 24000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide compassionate care and support to young people with SEMH and ASD needs.
  • Company: Specialist residential setting in Hailsham focused on nurturing and therapeutic care.
  • Benefits: Full-time hours, ongoing training, and structured career progression opportunities.
  • Other info: Beautiful countryside location with a supportive multidisciplinary team.
  • Why this job: Make a meaningful impact in the lives of vulnerable young people every day.
  • Qualifications: Experience with SEMH/ASD, strong communication skills, and a caring approach.

The predicted salary is between 24000 - 30000 £ per year.

EduTalent are working with a specialist residential setting in Hailsham that supports children and young people aged 8–18 with Social, Emotional and Mental Health (SEMH) needs and Autism Spectrum Disorder (ASD). This nurturing, therapeutic environment is designed to help young people feel safe, build independence, and achieve positive outcomes through a holistic and person‑centred approach. The setting provides tailored support across two residential areas to meet a range of needs, from developing independence skills to supporting young people with more complex requirements.

As a Care Mentor, you will play a key role in providing high‑quality care, emotional support, and guidance to help young people thrive both in the residential environment and alongside their education.

Key Responsibilities

  • Provide consistent, compassionate care and support to young people aged 8–18
  • Promote emotional wellbeing, independence, and positive behaviour
  • Support daily routines including personal care, mealtimes, activities, and bedtime routines
  • Build trusting, professional relationships with young people using a therapeutic approach
  • Work in line with PACE principles (Playfulness, Acceptance, Curiosity, Empathy)
  • Implement Positive Behaviour Support (PBS) strategies and trauma‑informed practices
  • Support communication using tools such as Makaton and PECS where required
  • Work collaboratively with education and in‑house therapeutic teams
  • Maintain accurate records, reports, and safeguarding documentation
  • Ensure the home environment remains safe, structured, and nurturing
  • Participate in team meetings, handovers, and training

Requirements

  • Experience supporting children or young people with SEMH and/or ASD
  • A caring, resilient, and patient approach
  • Ability to work shifts between 7am–11pm on a rota basis
  • Strong communication and teamwork skills
  • Understanding of safeguarding responsibilities
  • Level 3 Diploma in Residential Childcare (or equivalent)
  • Knowledge of PACE, PBS, PRICE, or trauma‑informed care
  • Experience in residential childcare or specialist education settings

Qualification Pathway: Candidates without a Level 3 will be enrolled onto the qualification following successful completion of a 6‑month probation period with the client.

Supply to permanent opportunity

Full‑time hours (40 per week)

Comprehensive induction and ongoing training

Opportunity to gain Level 3 Residential Childcare qualification

Supportive therapeutic and multidisciplinary team environment

Structured career progression opportunities

Meaningful and rewarding role supporting vulnerable young people

Beautiful countryside working environment

Residential Support Workers employer: EduTalent Group

EduTalent Group is an exceptional employer, offering a supportive and inclusive work environment for Learning Support Assistants in Tunbridge Wells. With a focus on professional development and training in specialist areas, employees are encouraged to grow their skills while making a meaningful impact on the lives of pupils with PMLD, SLD, and ASD. The term-time working pattern allows for a healthy work-life balance, making it an ideal place for those passionate about education and support.

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Contact Details:

EduTalent Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Residential Support Workers

Tip Number 1

Network like a pro! Reach out to people in the field of residential support work. Attend local events or join online groups where you can connect with others who share your passion for helping young people with SEMH and ASD needs.

Tip Number 2

Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience and how it aligns with the role. Use examples that highlight your caring, resilient approach and teamwork skills.

Tip Number 3

Be proactive! Don’t just wait for job openings to pop up. Reach out directly to organisations you admire, like the one in Hailsham, and express your interest in working with them. You never know what opportunities might arise!

Tip Number 4

Apply through our website! We make it super easy for you to find and apply for roles that match your skills and interests. Plus, it shows you're serious about joining our team and making a difference in the lives of young people.

We think you need these skills to ace Residential Support Workers

Compassionate Care
Emotional Support
Independence Skills Development
Therapeutic Approach
Communication Skills
Teamwork
Understanding of SEMH

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your passion for supporting young people shine through. We want to see why you care about this role and how your experiences align with our mission to provide a nurturing environment.

Tailor Your CV:Make sure your CV is tailored to the job description. Highlight any relevant experience you have with SEMH or ASD, and don’t forget to mention your understanding of PACE principles. We love seeing how your background fits with what we do!

Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates can communicate effectively, as it reflects the strong communication skills we value in our team.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at EduTalent Group

Know Your Stuff

Make sure you understand the key responsibilities of a Residential Support Worker. Familiarise yourself with concepts like PACE principles and Positive Behaviour Support. This will show that you're not just interested in the role, but that you’re ready to dive into the specifics.

Show Your Compassion

During the interview, share examples from your past experiences where you've provided emotional support or care to young people. Highlight your patience and resilience, as these qualities are crucial in this role. Remember, they want to see your genuine passion for helping others.

Ask Thoughtful Questions

Prepare some insightful questions about the residential setting and the team dynamics. This shows that you’re engaged and serious about the position. You might ask about how they implement trauma-informed practices or how they support staff development.

Be Yourself

Authenticity goes a long way! Be open about your motivations for wanting to work with children and young people with SEMH and ASD needs. Let your personality shine through, as building trusting relationships is key in this role.