Administrator - Operations Support - Volunteer in Belfast

Help maintain the vital administrative detail and operational continuity that keeps global delivery safe and consistent for an international network of volunteers supporting youth, educators, and communities across Northern Ireland, South Africa, Sudan, and India.

Your contribution will:

• Ensure that eduSOIL remains "audit-ready" and compliant.
• Manage the essential records and documentation.
• Reduce the administrative burden on our frontline delivery teams, allowing them to focus on trauma-informed arts and wellbeing programmes for underserved youth.

With this role in place, eduSOIL can grow responsibly while maintaining coherence, care and inclusion across countries and contexts.

Please download and review the handbooks and frameworks provided for further information about eduSOIL, this role and how you can invest your skills, time and attention in deepening and widening our social impact.

What are we looking for?

We are looking for a proactive professional who thrives in a fast-paced, international social enterprise environment.

We Are Seeking Someone Who Brings:

• Experience: Prior experience in executive support, ideally 3–5 years within the non-profit or social impact sector.
• Systems Proficiency: Highly comfortable with Google Workspace, Slack Pro, and Asana etc.
• Communication: Exceptional written and verbal skills; able to represent the Founder to high-level stakeholders.
• Attributes: High level of discretion, cultural sensitivity, and a passion for youth empowerment and mental health.
• Contextual Knowledge: Strong understanding of user-centred design in education, public sector or social impact contexts.
• Adaptability: Ability to work collaboratively with programme, analytics and development roles.
• Record keeping: Strong documentation, systems-thinking and sense-making skills.

We would prefer someone with:

• Experience working with or alongside educators, facilitators, youth workers or programme teams.
• Experience with digital platforms, online communities or blended learning environments.
• Experience with evolving or imperfect systems, prototypes or MVPs.
• Strong systems thinking and documentation skills, with the ability to reduce complexity rather than add to it.
• Ability to identify what should be built, paused, adapted or retired.
• Ability to translate delivery practice into scalable digital structures.
• Confidence working in a collaborative, values-led organisation, with comfort navigating ambiguity.
• Willingness to escalate risks early.
• Commitment to reflective, wellbeing-informed practice.

Experience in charities, CICs, social enterprises or international contexts is highly valued but not essential.

We are particularly interested in applicants who:

• Are based in Bangor or Belfast, Northern Ireland (though this is not essential).
• Bring lived experience of migration, cultural transition or integration.
• Have experience in arts, mindfulness, yoga or wellbeing practice alongside professional expertise.
• Are motivated by equity, youth voice and ethical leadership.

This role suits someone who enjoys bringing order, clarity and confidence to complex systems, who values stewardship as a form of leadership and who is excited by working at both local and international levels.

What will you be doing?

eduSOIL is delivering complex, multi-layered programmes that span onsite delivery in schools and communities, online learning, wellbeing practice, virtual youth exchange, volunteering and international collaboration.

The Administrator/Clerical Office provides critical organisation-wide support to maintain our organisational memory and operational continuity. This role is "delivery-supporting," ensuring that our Programme Directors and Managers have the administrative infrastructure needed to work safely and effectively.

Working within the framework of our Administration Handbook, you will:

• Core Administration: Manage general correspondence, answer inquiries, and maintain a professional "outward-facing" presence for the organisation.
• Document Control: Attend to document filing, formatting, and version control using our shared Google Workspace and GoDaddy-hosted platforms.
• Compliance & Records: Maintain vital records, including safeguarding induction logs, training completion checklists, and volunteer onboarding documentation.
• Logistics Support: Assist with coordinating international travel and logistics for stakeholders across our global hubs.
• Financial Admin: Support managers with administrative preparation for procurement, payments, and donor reporting.