Implementation Consultant - Talent Management Systems (UK)

The Role

We are looking for driven, innovative Implementation Consultants who are eager to join a growing team in EMEA.

The Implementation Consultant is responsible for requirements analysis, business process mapping, training, solution design, and implementation of Talent Management technologies such as Cornerstone On Demand and Docebo.

You will work closely with Educe clients to help them transition to new cloud-based software, helping them optimize the return on their technology investment.

You will serve as the liaison between the client business teams, the technical resources assigned to the project and the software vendor(s).

You will be responsible for system configuration based on specific client requirements as well as ensuring that the solution is properly tested and the client is prepared to successfully adopt it at launch.

The Responsibilities

• The position involves working closely with clients and colleagues to do the following:
• Gather requirements and define and map current processes in order to create "to be" business processes for the client based on current best practices.
• Analyze and document design specifications for the application.
  Implement application design by working closely with both the client and Educe technical team.
• Assist in user acceptance testing efforts and act as the liaison between the client and the system implementation team in troubleshooting product issues as they apply to the client's business.
• Participate in end-user training by providing both product knowledge and insight on the client's business processes and solution design.
• Additionally, the position involves helping to develop and improve the Educe internal infrastructure as a whole and contributing to organizational objectives.

Qualifications

Qualified Candidates will possess the following

• Experience in the design, development, and implementation of one or more Talent Management products.
• Knowledge of Talent Management System deployment and implementation methodologies.
• Demonstrable ability to resolve complex system or business issues, often thinking on their feet, and offering multiple creative solutions or options.
• Excellent written and oral communication skills. Must be comfortable with public speaking and facilitating group discussions with senior executives.
• Ability to work closely and build relationships with client executives and external stakeholders.
• Ability to work independently, as well as contribute significantly in coordination with a team.
• Strong interpersonal skills and an outgoing, positive attitude.
• A passion for service, pride in the quality of their work, and the instinct to follow-through until a job is properly done well.
• Attention to detail and solution-oriented with strong organisational skills.
• Entrepreneurial spirit and ability to be resourceful and take initiative.
• Ability to manage, prioritize, and multi-task on multiple projects.
• Knowledge of MS Project, SQL, Oracle applications, and HR-based software is a plus.
• Cornerstone product experience and certification is preferred.
• Fluency in additional European languages is a plus.

Requirements

• Bachelor’s degree or equivalent combination of education, training, and experience.
• Ability to travel to semi-annual firm meetings and occasional on-site client travel.
• Must be able to pass a background check.
• This job is 100% home based.
• This position is open only to candidates who are already authorized to work in the United Kingdom without current or future sponsorship requirements.

The Company

The Educe Group is dedicated to helping organizations evaluate, implement, and optimize talent management technologies that enable them to realize the full potential of their employees.

We are partnered with innovative, industry-leading software providers to offer our clients comprehensive talent management solutions.

At Educe, we offer our employees the opportunity to continually learn and develop, contribute to our growing firm and make an impact on our clients.

We recognize and appreciate the unique strengths of each member of the Educe team and encourage employees to challenge themselves and hone skills based on their individual strengths and interests.

We believe that by consistently offering our employees opportunities to take on new responsibilities we empower them to drive our firm’s growth.

Ultimately though, we work hard here because as individuals we find personal satisfaction in making a difference.

This culture is a priority for us, and we intend to continue improving the ways this firm can interest, challenge, and reward us all.

We think this is an important component of why we’re recognized as a Great Place to Work by Fortune Magazine!

The Benefits

Educe benefits include participation in the Educe Group pension scheme, eligibility to participate in the company incentive bonus program, annual personal leave plus bank holidays, and a monthly cell/internet stipend.

The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, and face to face.

Please note this description does not cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.

At Educe, we advocate for an open, inclusive, merit-based culture.

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.