Learner Coach
Salary Banding: £25,000 - £27,000
Location: Cardiff
Contract: Full-time, permanent
About Us
At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.
About the role
To provide end to end structured support and guidance to all Learners, ensuring the attainment of positive sustained outcomes by providing a variety of interventions throughout their journey on JGW+.
Your Impact
- Responsible for the pastoral care and wellbeing support of all learners.
- Accountable for effective management of a caseload of learners. Actively taking part in frequent caseload reviews to discuss all learners with line manager.
- Responsible for the identification of learner personal support needs.
- Responsible for being point of contact for all safeguarding issues, updating My Concern in a timely manner, making external safeguarding referrals as required and complying with the Company’s safeguarding policies and procedures.
- Responsible for maintaining and growing the relationship with Careers Wales (CW) to support referrals onto traineeship programmes.
- Responsible for conducting learner interviews and inductions including, meeting and greeting all learners, completing and checking all relevant documentation, delivering structured induction session and making sure all learners have a clear understanding of the provision and programme.
- Accountable for reviewing all relevant paperwork identifying any additional learning needs, for example childcare, 1-2-1, counselling and notify relevant departments, ensuring accurate records are recorded within the learner file.
What are we looking for?
Essential
- Experience of working with vulnerable learners
- Experience of working with unemployed young people
- Learning Coach L4 Qualification or willing to working towards
- Safeguarding and Prevent experience
- Good communication skills
- Good interpersonal skills
- Ability to engage with young learners to motivate and inspire them to overcome barriers and achieve goals.
Desirable
- Social work or youth worker experience or qualifications
- Welsh Government traineeship / youth programmes experience
- IAG Qualification level 3 as a minimum or working towards
- Full clean driving license with use of vehicle.
What’s in it for you?
- 30 days of annual leave (rising with length of service)
- a health care scheme
- a 35-hour work week
- discounts for retail and gym membership
- a profit-sharing scheme
- life insurance
- employee of the month awards
- length of service recognition
- and much more
Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.
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Learner Coach (Cardiff) Cardiff, Cardiff, CF24 0AB employer: Educators
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