Role: Assistant Communications Content Manager Location:Birmingham, United Kingdom About the role: Working within Client's Customer Communications Centre of Excellence, you'll own the content development process end-to-end: shaping briefs, writing and editing communications, managing approvals and maintaining clear audit trails. You'll sit within a multidisciplinary squad and work in close partnership with an Assistant Communications Delivery Manager — you lead on content strategy and approval;
Relevance is based on skills and concepts, not a guarantee that you qualify.
Coming-soon courses matched to this posting: outline, waitlist, and skill path.
Understand the core components of feed ranking systems and how they allocate attention across content candidates.
2. Originality and Provenance as Ranking Assets
Learn how platforms detect and reward original content versus reposts, and why this matters for strategy.
Decode what platforms optimize for and how to align your content strategy with those goals.
4. Content Portfolio Design for Algorithmic Distribution
Build a content mix that balances trend participation, original formats, and long-term ranking power.
5. Measuring and Interpreting Algorithmic Performance
Build dashboards and frameworks to detect early signals of ranking changes and content health.
6. Strategic Trade-Offs and Recommendation Risk
Evaluate platform dependency, diversification strategies, and when to pivot your distribution approach.
7. Applying Recommendation Thinking to Product and Community
Extend recommendation system principles to product feeds, community platforms, and internal content systems.
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Assistant Communications Content Manager at OLIVER in Birmingham employer: EducationPals
Deliveroo UK is an exceptional employer that champions innovation and collaboration, particularly in the dynamic field of AI-driven customer experience. With a strong focus on employee growth, you will have access to extensive professional development opportunities while working in a vibrant culture that values creativity and teamwork. Located in the heart of the UK, our team enjoys a supportive environment that encourages bold ideas and fosters meaningful contributions to enhance customer engagement and retention.
