At a Glance
- Tasks: Support sales operations and deliver exceptional service to B2B customers.
- Company: Join a dynamic team in a fast-paced commercial environment.
- Benefits: Competitive salary, career growth opportunities, and a supportive team culture.
- Other info: Be part of a vibrant team where your skills will shine!
- Why this job: Make a real impact by building strong client relationships and ensuring seamless customer experiences.
- Qualifications: 2 years in B2B Customer Service; packaging experience is a plus.
The predicted salary is between 31000 - 32000 £ per year.
Our client is currently looking for an experienced internal account manager. You will play a key role in supporting the sales operations and delivering exceptional service to B2B customers. In this role, you will be responsible for the following key areas:
- Taking orders from customers
- Placing POs with suppliers
- Managing stock levels
- Running and sending various reports to customers
- Producing quotes for new products and upselling products
- Providing high-level support to the Sales team
- Managing customer accounts and building strong client relationships
- Handling sales administration with precision and efficiency
- Supporting the full business cycle, from enquiry through to delivery
- Ensuring a seamless customer experience in a fast-paced, commercial environment
Key Skills and Essential Experience:
- 2 years experience in a B2B Customer Service role, working in a packaging environment would be desirable but not essential
- Competent user of Microsoft Office functions
- Demonstrate strong mathematics and numeracy
The successful candidate will also have the following key skills:
- Be outgoing, positive and have excellent communication skills, particularly on the telephone
- Be a strong and accurate administrator
- Be commercially minded
- Be a flexible and supportive member of the team
- Manage a healthy workload and maintain focus
Internal Account Manager employer: Education World Ltd
Join a supportive and friendly team at Education World, where as a Primary Supply Teacher in Sunderland, you will enjoy flexible placements across various primary and secondary schools. With a £100 sign-up bonus and opportunities to gain diverse experience in educational settings, we are committed to your professional growth and success while ensuring a welcoming environment for all educators.