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- Tasks: Support students' wellbeing and resilience through targeted interventions and collaborative planning.
- Company: Join Stockton Riverside College, an Outstanding institution dedicated to empowering learners in the Tees Valley.
- Benefits: Enjoy a supportive team environment, flexible hours, and opportunities for professional development.
- Other info: Flexible working across multiple sites and full training provided for the right candidate.
- Why this job: Make a real impact on students' lives while working in a friendly and inclusive atmosphere.
- Qualifications: Experience with young people is preferred; Level 3 qualification in relevant fields is a plus but not essential.
The predicted salary is between 28800 - 43200 £ per year.
Who we are?
Stockton Riverside College is a dynamic and ambitious college, recently awarded Outstanding by Ofsted, recongised for delivering exceptional standards of education and training. We offer a comprehensive range of academic, vocational and higher education courses for young people, adult learners, and apprentices. Proudly serving our local community, we are dedicated to helping individuals gain the skills, knowledge, and confidence to achieve their full potential.
As part of The Education Training Collective (Etc.), a group of colleges and training providers in the Tees Valley; Stockton Riverside College, Redcar and Cleveland College, Bede Sixth Form College, NETA Training, Innersummit and The Skills Academy- we are driven by a shared vision: ‘ONE Etc. – Fuelling ambition and driving success in a resurgent Teesside and beyond.
An exciting opportunity has arisen for a Welfare Officer to join our Student Experience and Wellbeing team reporting to our Student Experience and Wellbeing Manager. We are a supportive, friendly, and hardworking team committed to promoting the wellbeing, resilience, and personal development of all learners across Stockton Riverside College and the wider Education Training Collective (Etc.). Our work involves close collaboration with curriculum teams, safeguarding practitioners, parents/carers, and external agencies to ensure students feel safe, supported, and empowered to achieve.
As a department, we offer a holistic approach to student support — from welfare and mental health interventions to enrichment activities, resilience-building events, and financial support through our bursary services. We take pride in being approachable, student-centred, and flexible, always aiming to create an inclusive and positive environment where every student can thrive.
As a Welfare Officer with Stockton Riverside College, you will be responsible for identifying and delivering welfare support to individual students or groups, using college systems and working in close partnership with curriculum teams, safeguarding practitioners, parents/carers, and external agencies. You will help address key wellbeing issues, promote resilience, and improve attendance and engagement through targeted interventions, events, and collaborative planning. The role includes attending safeguarding-related meetings, contributing to the development of student wellbeing strategies, participating in on-site hub duties, and working flexibly across all Etc. sites as needed.
The ideal candidate will be organised, empathetic, and resilient, with strong communication and problem-solving skills. They will be able to work independently and as part of a team, demonstrate excellent attention to detail, and have the ability to manage sensitive situations with professionalism and care. A flexible and proactive approach is essential, as is a commitment to student wellbeing and safeguarding.
We are looking for someone with experience of working with young people or vulnerable adults, ideally within an educational or support setting. A relevant Level 3 qualification (e.g. Youth Work, Health and Social Care) is desirable, but not essential. Full training and support will be provided. We can offer the successful candidate the opportunity to work and develop within a supportive and motivated team committed to continuous improvement and positive outcomes for learners.
Why Join Us?
We are proud that 91% of our staff tell us that Etc. is a Great Place to Work. At Etc. we reward and support our colleagues in many different ways, including remuneration, training and so much more.
Schedule
Monday – 9am-3pm (30 minute break)
Tuesday-Friday 9.30am-3pm (30 minute break)
If you believe you have the necessary skills, commitment and determination to succeed and would relish the opportunity to work with us, then we would LOVE to hear from you.
The closing date for receipt of completed applications is midnight Wednesday 5th August.
Shortlisted candidates will be required to provide details of all unspent convictions and those that would not be filtered, prior to the date of the interview. Successful applicants will be required to undertake an enhanced disclosure by the DBS.
If you are unsure whether you need to disclose criminal information, you should seek legal advice or you may wish to contact Nacro or Unlock for impartial advice. There is more information on filtering and protected offences on the Ministry of Justice website. Nacro – https://www.nacro.org.uk/criminal-record-support-service/ or email helpline@nacro.org.uk or phone 0300 123 1999 Unlock – http://hub.unlock.org.uk/contact/ phone 01634 247350 text 07824 113848.
We are committed to being an inclusive and welcoming place to work, promoting equality of opportunity and access for all, irrespective of age, background, race, gender, religion, ability, disability or sexuality. We encourage applications from diverse candidates and make recruitment decisions based on skill and experience. We are a disability-confident committed employer.
Safeguarding is also priority for the group and we have key policies and systems which help to make the group a safe place for learners and staff. The purpose of these policies is to provide clear guidance regarding Safeguarding responsibilities throughout the group, including the Prevent Duty. To read more, please visit https://www.the-etc.ac.uk/policies/safeguarding/
*note we do not accept CVs or late applications, no agencies please
All applications must be completed via our website https://www.the-etc.ac.uk/join-our-team/
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Welfare Officer employer: Education Training Collective
Contact Detail:
Education Training Collective Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Officer
✨Tip Number 1
Familiarise yourself with Stockton Riverside College's values and mission. Understanding our commitment to student wellbeing and the holistic approach we take will help you align your responses during interviews, showcasing how your personal values resonate with ours.
✨Tip Number 2
Network with current or former employees of Stockton Riverside College or similar institutions. Engaging in conversations about their experiences can provide valuable insights into the role of a Welfare Officer and help you prepare relevant questions for your interview.
✨Tip Number 3
Demonstrate your understanding of safeguarding practices and student support strategies. Be ready to discuss specific examples from your past experiences where you've successfully supported young people or vulnerable adults, as this will highlight your suitability for the role.
✨Tip Number 4
Prepare to showcase your problem-solving skills by thinking of scenarios where you've had to address sensitive issues. Being able to articulate your thought process and the outcomes of your interventions will impress the interview panel and show your readiness for the challenges of the role.
We think you need these skills to ace Welfare Officer
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Welfare Officer position. Tailor your application to highlight how your skills and experiences align with the job description.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for student wellbeing and your understanding of the role. Use specific examples from your past experiences that demonstrate your empathy, communication skills, and ability to work with young people or vulnerable adults.
Highlight Relevant Qualifications: If you have any relevant qualifications, such as a Level 3 qualification in Youth Work or Health and Social Care, be sure to mention them prominently in your application. Even if you don't have these qualifications, emphasise any related experience you have.
Proofread Your Application: Before submitting your application, take the time to proofread it carefully. Check for spelling and grammatical errors, and ensure that your application is clear and concise. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Education Training Collective
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Welfare Officer. Familiarise yourself with the key aspects of the role, such as promoting student wellbeing and collaborating with various teams. This will help you answer questions confidently and demonstrate your genuine interest in the position.
✨Show Empathy and Communication Skills
As a Welfare Officer, you'll need to connect with students on a personal level. Prepare examples from your past experiences where you've successfully supported individuals or groups, showcasing your empathy and strong communication skills. This will highlight your suitability for the role.
✨Research Stockton Riverside College
Take the time to learn about Stockton Riverside College and its values. Understanding their commitment to student support and community engagement will allow you to tailor your responses during the interview, showing that you're aligned with their mission and culture.
✨Prepare for Safeguarding Questions
Given the importance of safeguarding in this role, be ready to discuss your understanding of safeguarding policies and practices. Think of scenarios where you've had to handle sensitive situations and how you ensured the safety and wellbeing of those involved.