Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide 2nd line IT support and troubleshoot technical issues for a vibrant school community.
- Company: A large secondary school in South London with a supportive team environment.
- Benefits: Fully remote work, onsite parking, and proximity to overground rail.
- Other info: Ideal for tech-savvy individuals passionate about education and safeguarding.
- Why this job: Join a dedicated team and make a difference in students' learning experiences.
- Qualifications: Strong 2nd line IT support experience and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Large secondary school in South London region requires an experienced technician with strong 2nd line experience and excellent communication skills to join an existing team.
You will have current 2nd line+ level understanding of much of the Microsoft stack including Intune, Entra, 365 admin console, Office apps etc.
It would also be useful to have a good understanding of network switch and AP technologies like Cisco, Aruba, Ruckus or other.
Ideally you will have previous experience of working within schools and understand the priorities, onsite working and safeguarding!
Parking onsite or overground rail nearby.
IT Support Engineer {FULLY REMOTE} in London employer: Education Support Professionals Ltd
Contact Detail:
Education Support Professionals Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer {FULLY REMOTE} in London
✨Tip Number 1
Network, network, network! Reach out to your connections in the education sector or IT community. You never know who might have a lead on that perfect IT Support Engineer role. Plus, a friendly chat can give you insights into what schools are really looking for.
✨Tip Number 2
Prepare for those technical interviews! Brush up on your knowledge of the Microsoft stack and be ready to discuss your experience with tools like Intune and Office apps. We want to see you shine, so practice explaining your past projects and how you've tackled challenges.
✨Tip Number 3
Show off your communication skills! In a remote role, clear communication is key. Be prepared to demonstrate how you can effectively support users and collaborate with your team, even from a distance. Think about examples where you've resolved issues through great communication.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace IT Support Engineer {FULLY REMOTE} in London
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your 2nd line experience and familiarity with the Microsoft stack. We want to see how your skills align with what we're looking for, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this role. Mention any relevant experience in schools and how you understand their unique needs. It’ll show us you’re genuinely interested!
Keep It Clear and Concise: We appreciate clarity! Use straightforward language and get to the point. This helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at Education Support Professionals Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the Microsoft stack, especially Intune, Entra, and the 365 admin console. Be ready to discuss how you've used these tools in previous roles, as well as any experience with network technologies like Cisco or Aruba.
✨Communicate Clearly and Confidently
Since excellent communication skills are a must for this role, practice explaining technical concepts in simple terms. Think about how you would describe a complex issue to someone without a tech background, as this will show your ability to connect with non-technical staff.
✨Understand the School Environment
Familiarise yourself with the unique challenges and priorities of working in a school setting. Be prepared to discuss how you would handle safeguarding issues and support the educational environment, as this will demonstrate your commitment to the role.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of your interview. This could be about their current IT challenges or how they envision the IT support team evolving. It shows you're genuinely interested and engaged with the role and the organisation.