At a Glance
- Tasks: Provide 1st & 2nd line IT support and maintain tech environments for staff and students.
- Company: Join a dynamic independent school with a high-performing IT team.
- Benefits: Enjoy a competitive salary, free lunches, 26 days holiday, and gym access.
- Other info: Great career growth opportunities in a well-resourced technical setting.
- Why this job: Expand your IT skills in a casual, supportive environment while making a difference.
- Qualifications: 3+ years in user-facing IT support with strong troubleshooting skills.
The predicted salary is between 34000 - 37000 £ per year.
£34,000 – £37,000 (dependent on experience)
Full-time, 40 hours per week (Mon–Fri, 9am–5pm)
- Free lunch during term time
- 26 days holiday + bank holidays
- 15% Contributory pension + life assurance
- Access to on-site gym facilities
- Cycle to Work scheme
- Local free parking / close to underground network in Barnet / North Camden area
- Ongoing CPD and training support
An independent all through school is looking for a 2nd Line IT Technician to join a small, high‑performing IT team supporting a 1200 end point modern, well‑funded technical environment. This is an excellent opportunity for an IT Engineer who enjoys a broad, hands‑on role across infrastructure, end‑user support, and cloud services in a uniquely casual environment.
Technology Environment
You’ll have good experience in most of these technologies and the ability to pick up the other:
- Microsoft 365, Google Workspace, SCCM, CoPilot, MDM & Cloud AV
- Active Directory, DNS, DHCP, Windows server and Hyper V
- Physical + virtual infrastructure
- Firewall & safeguarding appliances
The Role
- Provide 1st & 2nd line support to staff and students
- Support and maintain desktop, mobile, AV and print environments
- Assist with server, network, and cloud platform support
- Work with third‑party providers on escalations and projects
- Help deliver upgrades, installations, and deployments
- Manage tickets, SLAs, and user requests in a structured helpdesk environment
What We’re Looking For
- 3+ years in a user‑facing IT support role (education experience very beneficial)
- Strong Windows OS, M365 and hardware troubleshooting skills
- Working knowledge of networking fundamentals
- Exposure to Mac/iOS and Windows Server (desirable)
- Exceptional communication skills and a proactive mindset
If you’re a technically curious support professional, looking to broaden your infrastructure and cloud exposure in a well‑resourced environment, we’d love to hear from you.
ICT Technician employer: Education Support Professionals Ltd
Join a vibrant independent all-through school in Barnet, where you will be part of a dedicated IT team supporting a modern technical environment. With competitive benefits including free lunches during term time, generous holiday allowance, and ongoing professional development opportunities, this role offers a unique chance to grow your skills in a supportive and casual atmosphere. Enjoy the convenience of local transport links and on-site gym facilities while making a meaningful impact on the educational experience of students and staff alike.
Contact Details:
Education Support Professionals Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ICT Technician
✨Tip Number 1
Network like a pro! Attend local tech meetups or workshops to connect with other IT professionals. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source software to demonstrate your technical abilities. This not only boosts your portfolio but also gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for the interview by researching common technical questions related to the role. Brush up on your knowledge of Microsoft 365, Google Workspace, and networking fundamentals so you can impress the hiring team with your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who are eager to join our dynamic IT team.
We think you need these skills to ace ICT Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the ICT Technician role. Highlight your hands-on experience with technologies like Microsoft 365 and Windows Server, as well as any relevant education experience.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for our team. Share specific examples of how you've provided 1st and 2nd line support in previous roles and how you’ve tackled challenges in a tech environment.
Show Off Your Communication Skills:Since exceptional communication is key for this role, make sure your application showcases your ability to explain technical concepts clearly. Use straightforward language and avoid jargon where possible.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Education Support Professionals Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Google Workspace, and other technologies mentioned in the job description. Be ready to discuss your hands-on experience with these tools and how you've used them in previous roles.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled IT issues in the past. Think about times when you provided 1st or 2nd line support and how you managed to resolve user requests efficiently. This will demonstrate your proactive mindset.
✨Communicate Clearly and Confidently
Exceptional communication skills are key for this role. Practice explaining technical concepts in simple terms, as you'll need to support both staff and students. A clear and confident communication style will set you apart.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or the types of projects you might work on. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
