At a Glance
- Tasks: Provide 1st & 2nd line IT support and maintain tech environments for staff and students.
- Company: Independent all-through school with a high-performing IT team.
- Benefits: Competitive salary, free lunch, 26 days holiday, gym access, and ongoing training.
- Other info: Dynamic role with opportunities for growth in infrastructure and cloud services.
- Why this job: Join a casual environment and broaden your skills in a modern tech setting.
- Qualifications: 3+ years in IT support, strong troubleshooting skills, and excellent communication.
The predicted salary is between 34000 - 37000 £ per year.
Experienced ICT Technician – North London – £34–37K + Excellent Benefits
- £34,000 – £37,000 (dependent on experience)
- Full-time, 40 hours per week (Mon–Fri, 9am–5pm)
- Free lunch during term time
- 26 days holiday + bank holidays
- 15% Contributory pension + life assurance
- Access to on-site gym facilities
- Cycle to Work scheme
- Local free parking / close to underground network in Barnet / North Camden area
- Ongoing CPD and training support
An independent all through school is looking for a 2nd Line IT Technician to join a small, high-performing IT team supporting a 1200 end point modern, well-funded technical environment. This is an excellent opportunity for an IT Engineer who enjoys a broad, hands-on role across infrastructure, end-user support, and cloud services in a uniquely casual environment.
Technology Environment
You’ll have good experience in most of these technologies and the ability to pick up the other:
- Microsoft 365, Google Workspace, SCCM, CoPilot, MDM & Cloud AV
- Active Directory, DNS, DHCP, Windows server and Hyper V
- Physical + virtual infrastructure
- Firewall & safeguarding appliances
The Role
- Provide 1st & 2nd line support to staff and students
- Support and maintain desktop, mobile, AV and print environments
- Assist with server, network, and cloud platform support
- Work with third-party providers on escalations and projects
- Help deliver upgrades, installations, and deployments
- Manage tickets, SLAs, and user requests in a structured helpdesk environment
What We’re Looking For
- 3+ years in a user-facing IT support role (education experience very beneficial)
- Strong Windows OS, M365 and hardware troubleshooting skills
- Working knowledge of networking fundamentals
- Exposure to Mac/iOS and Windows Server (desirable)
- Exceptional communication skills and a proactive mindset
If you’re a technically curious support professional, looking to broaden your infrastructure and cloud exposure in a well-resourced environment, we’d love to hear from you.
Experienced ICT Technician in Barnet employer: Education Support Professionals Ltd
Join a vibrant independent all-through school in North London as an Experienced ICT Technician, where you will thrive in a supportive and collaborative environment. With excellent benefits including a competitive salary, generous holiday allowance, and ongoing professional development opportunities, this role offers a unique chance to enhance your skills while contributing to a modern educational setting. Enjoy the perks of free lunches during term time, access to on-site gym facilities, and a convenient location with local parking and transport links.
Contact Details:
Education Support Professionals Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Experienced ICT Technician in Barnet
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in education. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your skills! If you have a portfolio or examples of your work, bring them along to interviews. It’s a great way to demonstrate your hands-on experience with technologies like Microsoft 365 and cloud services.
✨Tip Number 3
Prepare for the unexpected! Be ready for technical questions or practical tests during interviews. Brush up on your troubleshooting skills and be prepared to discuss how you’ve solved problems in past roles.
✨Tip Number 4
Apply through our website! We’re always looking for talented individuals like you. Plus, it’s a straightforward way to ensure your application gets seen by the right people.
We think you need these skills to ace Experienced ICT Technician in Barnet
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with the technologies mentioned in the job description. We want to see how your skills align with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit for our team. We love seeing enthusiasm and personality, so let that come through!
Showcase Your Communication Skills:Since exceptional communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Education Support Professionals Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Google Workspace, and other technologies mentioned in the job description. Be ready to discuss your hands-on experience with these tools and how you've used them in previous roles.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical issues in the past. Think about times when you provided 1st or 2nd line support and how you resolved those challenges. This will demonstrate your proactive mindset and exceptional communication skills.
✨Familiarise Yourself with the Environment
Research the school and its IT environment. Understanding their infrastructure and the types of users you'll be supporting can give you an edge. It shows you're genuinely interested and ready to hit the ground running.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about their ongoing CPD and training support or how they handle escalations with third-party providers. This not only shows your interest but also helps you gauge if the role is the right fit for you.
