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- Tasks: Provide exceptional administrative support in Payroll and Pensions, ensuring data accuracy and customer service.
- Company: Join an award-winning education services business with 30 years of expertise and a strong employee culture.
- Benefits: Enjoy 26 days annual leave, flexible working, a generous pension package, and tailored development programs.
- Why this job: Be part of a collaborative team that values continuous improvement and career progression.
- Qualifications: Previous experience as a pension administrator and solid ICT skills, especially in Microsoft Office.
- Other info: Join a company where the average employee tenure is 11 years, fostering lasting relationships.
The predicted salary is between 28800 - 43200 £ per year.
We are currently seeking experienced Pension Administrators to join our rapidly expanding team based in Newton Aycliffe. With 30 years of expertise, we are proud to be an award-winning and accredited education services business. While we are a technology-enabled company, we firmly believe that our success is driven by our dedicated and talented employees. Building lasting relationships with both our customers and employees is at the core of our values, with our average employee tenure standing at an impressive 11 years. As a company dedicated to education, our team of nearly 275 highly qualified professionals supports over 1,600 schools nationwide.
In this role, you will play a pivotal part in providing exceptional support across the organisation, assisting colleagues in delivering expert administration with efficiency and maintaining the highest levels of confidentiality and integrity. Primarily, you will provide administrative support to the Payroll and Pensions department, although occasional broader administrative assistance may be required. Your commitment to continuous improvement will drive efforts to enhance working practices and align with our objective of "clarity and consistency" and "working smarter, not harder." This approach will enable us to expand our customer base while maintaining and improving our outstanding level of customer service.
Responsibilities:
- Ensure accurate and timely provision of data to pension funds, while cultivating effective working relationships to deliver excellent customer service.
- Serve as a Fund process knowledge expert for allocated funds, providing essential administration support to EPM Payroll Teams.
- Handle telephone and email inquiries professionally and accurately, adhering to EPM's Service Level Agreement.
- Take ownership of monthly and annual pension reporting for allocated LGPS funds, ensuring data accuracy through meticulous analysis.
- Assume responsibility for monthly reporting of Teachers Pensions service data, scrutinizing and resolving queries resulting from submissions.
Requirements:
- Demonstrate previous experience as a pension administrator.
- Establish credibility and foster strong working relationships.
- Excel in prioritization and perform well under pressure.
- Actively contribute to a collaborative team culture.
- Possess solid ICT skills, including proficiency in Microsoft Office, particularly Microsoft Excel and Word.
Other information:
- Enjoy 26 days of annual leave plus 8 days for public holidays.
- Benefit from a generous pension package.
- Access the BUPA Cash Payment scheme.
- Experience flexible working arrangements.
- Participate in the Cycle Scheme.
- Engage in company events.
- Access tailored learning and development programs.
- Join an inclusive and open workplace.
At EPM, we prioritise career progression and are committed to supporting our staff and promoting from within our organisation.
Contact Detail:
Education Personnel Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Administrator in Newton Aycliffe
✨Tip Number 1
Familiarise yourself with the specific pension schemes mentioned in the job description, such as LGPS and Teachers Pensions. Understanding these will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 3
Prepare to discuss your experience with data accuracy and reporting, as these are crucial aspects of the role. Think of specific examples where you've successfully managed similar tasks and be ready to share them.
✨Tip Number 4
Showcase your ICT skills, particularly in Microsoft Excel and Word, during any practical assessments or discussions. Being able to demonstrate your proficiency can set you apart from other candidates.
We think you need these skills to ace Pensions Administrator in Newton Aycliffe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a pension administrator. Focus on relevant skills such as data accuracy, customer service, and proficiency in Microsoft Office, especially Excel and Word.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of the role and the company's values. Emphasise your commitment to continuous improvement and how you can contribute to enhancing working practices.
Showcase Your Skills: In your application, clearly demonstrate your ability to handle inquiries professionally and your experience with monthly and annual pension reporting. Use specific examples to illustrate your expertise.
Proofread Your Application: Before submitting, carefully proofread your application for any errors or inconsistencies. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Education Personnel Management
✨Show Your Pension Knowledge
Make sure to brush up on your knowledge of pension administration before the interview. Be prepared to discuss specific processes and regulations related to pensions, as this will demonstrate your expertise and suitability for the role.
✨Highlight Your ICT Skills
Since solid ICT skills are a requirement, especially in Microsoft Excel and Word, be ready to provide examples of how you've used these tools in previous roles. You might even want to mention any specific projects where your skills made a significant impact.
✨Demonstrate Relationship-Building Skills
The company values strong working relationships, so think of examples from your past experiences where you successfully built rapport with colleagues or clients. This will show that you can contribute to their collaborative team culture.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and prioritise tasks. Prepare scenarios where you successfully managed tight deadlines or resolved conflicts, as this will illustrate your ability to perform well under pressure.
