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- Tasks: Provide exceptional administrative support in Payroll and Pensions, ensuring data accuracy and customer service.
- Company: Join an award-winning education services company with 30 years of expertise and a strong team culture.
- Benefits: Enjoy 26 days annual leave, flexible working, a generous pension package, and tailored development programs.
- Why this job: Be part of a collaborative team focused on continuous improvement and making a real impact in education.
- Qualifications: Previous experience as a pension administrator and solid ICT skills, especially in Microsoft Office.
- Other info: We prioritise career progression and promote from within, fostering a supportive and inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
We are currently seeking experienced Pension Administrators to join our rapidly expanding team based in Huntingdon, Cambridgeshire. With 30 years of expertise, we are proud to be an award-winning and accredited education services business. While we are a technology-enabled company, we firmly believe that our success is driven by our dedicated and talented employees. Building lasting relationships with both our customers and employees is at the core of our values, with our average employee tenure standing at an impressive 11 years. As a company dedicated to education, our team of nearly 275 highly qualified professionals supports over 1,600 schools nationwide.
In this role, you will play a pivotal part in providing exceptional support across the organisation, assisting colleagues in delivering expert administration with efficiency and maintaining the highest levels of confidentiality and integrity. Primarily, you will provide administrative support to the Payroll and Pensions department, although occasional broader administrative assistance may be required. Your commitment to continuous improvement will drive efforts to enhance working practices and align with our objective of "clarity and consistency" and "working smarter, not harder." This approach will enable us to expand our customer base while maintaining and improving our outstanding level of customer service.
Responsibilities:
- Ensure accurate and timely provision of data to pension funds, while cultivating effective working relationships to deliver excellent customer service.
- Serve as a Fund process knowledge expert for allocated funds, providing essential administration support to EPM Payroll Teams.
- Handle telephone and email inquiries professionally and accurately, adhering to EPM's Service Level Agreement.
- Take ownership of monthly and annual pension reporting for allocated LGPS funds, ensuring data accuracy through meticulous analysis.
- Assume responsibility for monthly reporting of Teachers Pensions service data, scrutinizing and resolving queries resulting from submissions.
Requirements:
- Demonstrate previous experience as a pension administrator.
- Establish credibility and foster strong working relationships.
- Excel in prioritization and perform well under pressure.
- Actively contribute to a collaborative team culture.
- Possess solid ICT skills, including proficiency in Microsoft Office, particularly Microsoft Excel and Word.
Other information:
- Enjoy 26 days of annual leave plus 8 days for public holidays.
- Benefit from a generous pension package.
- Access the BUPA Cash Payment scheme.
- Experience flexible working arrangements.
- Participate in the Cycle Scheme.
- Engage in company events.
- Access tailored learning and development programs.
- Join an inclusive and open workplace.
At EPM, we prioritise career progression and are committed to supporting our staff and promoting from within our organisation.
Contact Detail:
Education Personnel Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Administrator in Huntingdon
✨Tip Number 1
Familiarise yourself with the specific pension schemes mentioned in the job description, such as LGPS and Teachers Pensions. Understanding these will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience with data accuracy and reporting, as these are crucial aspects of the role. Think of specific examples where you've successfully managed similar tasks, as this will showcase your suitability for the position.
✨Tip Number 4
Highlight your ICT skills, especially your proficiency in Microsoft Excel and Word. Be ready to discuss how you've used these tools in previous roles to improve efficiency or accuracy, as this aligns with the company's focus on working smarter.
We think you need these skills to ace Pensions Administrator in Huntingdon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a pension administrator. Focus on your skills in data accuracy, customer service, and any specific software you’ve used, especially Microsoft Excel and Word.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the role and the company’s values. Emphasise your commitment to continuous improvement and how you can contribute to their goal of clarity and consistency.
Showcase Your Skills: In your application, clearly demonstrate your ICT skills and ability to handle pressure. Provide examples of how you've successfully managed inquiries or reporting tasks in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any errors. A well-presented application shows attention to detail, which is crucial for a role in pensions administration.
How to prepare for a job interview at Education Personnel Management
✨Showcase Your Pension Knowledge
Make sure to highlight your previous experience as a pension administrator during the interview. Be prepared to discuss specific funds you've worked with and how you ensured accurate data provision, as this will demonstrate your expertise and credibility.
✨Emphasise Relationship Building
Since building lasting relationships is key for the company, share examples of how you've successfully cultivated strong working relationships in past roles. This could include experiences with colleagues or clients that showcase your ability to communicate effectively and provide excellent customer service.
✨Demonstrate Your ICT Skills
Given the importance of solid ICT skills, particularly in Microsoft Office, be ready to discuss your proficiency in Excel and Word. You might even want to mention any specific projects where these skills were crucial to your success.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to prioritise tasks and perform under pressure. Think of examples from your past where you successfully managed multiple responsibilities, and be ready to explain your thought process and the outcomes.
