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- Tasks: Provide expert HR advice and support to schools, ensuring outstanding customer service.
- Company: Award-winning education services business with over 30 years of expertise.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real difference in education by supporting school leaders and staff well-being.
- Qualifications: Experience in HR and strong communication skills are essential.
- Other info: Join a dynamic team dedicated to improving educational outcomes.
The predicted salary is between 36000 - 60000 £ per year.
The Company
We are an award-winning and accredited education services business with over 30 years of expertise. We are 100% dedicated to education and our expert team of highly qualified employees that support schools and trusts nationwide.
Purpose of the Job
To ensure outstanding customer service across the organisation by delivering expert HR advice and guidance in a timely and effective manner, whilst maintaining the highest levels of confidentiality and integrity. The post holder will act as a trusted adviser to school leaders, offering proactive and solution-focused advice on complex employee relations matters, workforce planning, performance management, and organisational change. By building strong professional relationships, the HR Adviser will contribute to creating positive working environments that support staff well-being, effective leadership, and the delivery of high-quality education.
Main Responsibilities/Duties of the Job
- To act as the first point of contact to provide advice and solutions to managers on employee relations matters, including working arrangements, contractual matters, sickness, employee communication and consultation, either via phone or e-mail, in line with current legislation.
- Respond to a wide range of customer enquiries, via telephone, e-mail or other correspondence, relating to HR issues/administration in a professional manner, to ensure that clients receive timely, accurate and valuable advice.
- Liaising with the school's other allocated contacts at EPM, to ensure a seamless HR, Payroll & Pensions service.
- To draft template letters in relation to any informal/formal meetings relating to ER cases, attending meetings/hearings as deemed necessary.
- Work in conjunction with colleagues in the HR advisory team to ensure a smooth and consistent service is provided.
- Deliver a range of HR activities within identified areas of work and support the work of HR Partners and Lead HR Partners.
- Actively contribute to the development and continuous improvement of the HR Advisory team, undertaking specific projects to embed consistency and best practice.
- Keep professionally up to date with human resource management trends and initiatives locally and nationally, identifying how they may impact on local service requirements and delivery or be utilised to improve efficiency.
- To maintain HR information management systems and confidently analyse reports, identifying key points.
- Offer accurate interpretation, advice, application and representation to clients on employment legislation, best practice and policies and procedures in relation to and in the context of clients' policies and procedures on a range of HR matters.
Senior HR Adviser - North East - Schools / Education in Newton Aycliffe employer: Education Personnel Management
Contact Detail:
Education Personnel Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior HR Adviser - North East - Schools / Education in Newton Aycliffe
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector, especially those who work in HR. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want you to show how your experience aligns with their mission of delivering high-quality education and supporting staff well-being.
✨Tip Number 3
Practice your responses to common HR interview questions. Think about how you can demonstrate your expertise in employee relations and your ability to build strong professional relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your commitment to joining our dedicated team in the education sector.
We think you need these skills to ace Senior HR Adviser - North East - Schools / Education in Newton Aycliffe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior HR Adviser role. Highlight your experience in employee relations, workforce planning, and any relevant projects you've worked on. We want to see how your skills align with our mission in education!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting schools and trusts. Share specific examples of how you've provided expert HR advice in the past, and let us know how you can contribute to our team.
Showcase Your Communication Skills: As an HR Adviser, communication is key. In your application, demonstrate your ability to convey complex information clearly and professionally. Whether it's through your writing style or examples of past interactions, we want to see your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there!
How to prepare for a job interview at Education Personnel Management
✨Know Your HR Stuff
Make sure you brush up on the latest HR trends and legislation relevant to schools and education. Being able to discuss current issues and how they impact employee relations will show that you're not just knowledgeable but also proactive in your field.
✨Showcase Your Communication Skills
As a Senior HR Adviser, you'll need to communicate effectively with school leaders and staff. Prepare examples of how you've successfully navigated complex conversations or resolved conflicts in the past. This will demonstrate your ability to build strong professional relationships.
✨Be Solution-Focused
During the interview, be ready to discuss how you've approached problem-solving in previous roles. Think of specific scenarios where you provided proactive solutions to HR challenges, as this aligns perfectly with the job's focus on delivering expert advice.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's culture, their approach to HR challenges, and how they support their employees. This shows your genuine interest in the role and helps you assess if it's the right fit for you.