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For Companies At a Glance
- Tasks: Provide expert HR advice to schools and trusts, ensuring outstanding customer service.
- Company: Award-winning education services business with over 30 years of expertise.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real impact in education by supporting school leaders and enhancing staff well-being.
- Qualifications: Experience in HR or related fields, strong communication skills, and a passion for education.
- Other info: Join a dynamic team dedicated to improving educational outcomes across the North East.
The predicted salary is between 36000 - 60000 £ per year.
The Company
We are an award-winning and accredited education services business with over 30 years of expertise. We are 100% dedicated to education and our expert team of highly qualified employees that support schools and trusts nationwide.
Purpose of the Job
To ensure outstanding customer service across the organisation by delivering expert HR advice and guidance in a timely and effective manner, whilst maintaining the highest levels of confidentiality and integrity. The post holder will act as a trusted adviser to school leaders, offering proactive and solution-focused advice on complex employee relations matters, workforce planning, performance management, and organisational change. By building strong professional relationships, the HR Adviser will contribute to creating positive working environments that support staff well-being, effective leadership, and the delivery of high-quality education.
Main Responsibilities/Duties of the Job
- To act as the first point of contact to provide advice and solutions to managers on employee relations matters, including working arrangements, contractual matters, sickness, employee communication and consultation, either via phone or e-mail, in line with current legislation.
- Respond to a wide range of customer enquiries, via telephone, e-mail or other correspondence, relating to HR issues/administration in a professional manner, to ensure that clients receive timely, accurate and valuable advice.
- Liaising with the school's other allocated contacts at EPM, to ensure a seamless HR, Payroll & Pensions service.
- To draft template letters in relation to any informal/formal meetings relating to ER cases, attending meetings/hearings as deemed necessary.
- Work in conjunction with colleagues in the HR advisory team to ensure a smooth and consistent service is provided.
- Deliver a range of HR activities within identified areas of work and support the work of HR Partners and Lead HR Partners.
- Actively contribute to the development and continuous improvement of the HR Advisory team, undertaking specific projects to embed consistency and best practice.
- Keep professionally up to date with human resource management trends and initiatives locally and nationally, identifying how they may impact on local service requirements and delivery or be utilised to improve efficiency.
- To maintain HR information management systems and confidently analyse reports, identifying key points.
- Offer accurate interpretation, advice, application and representation to clients on employment legislation, best practice and policies and procedures in relation to and in the context of clients' policies and procedures on a range of HR matters.
Locations
ER Adviser - North East - Schools, MAT\'s, Education employer: Education Personnel Management
Contact Detail:
Education Personnel Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ER Adviser - North East - Schools, MAT\'s, Education
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector, especially those who work in HR or schools. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want you to show how your experience aligns with their mission of providing outstanding education services. Tailor your answers to reflect their focus on customer service and employee relations.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your thoughts clearly, especially around complex HR issues, as this will showcase your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace ER Adviser - North East - Schools, MAT\'s, Education
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the ER Adviser role. Highlight your experience in HR and how it aligns with our mission to support schools and trusts. We want to see how you can bring your unique skills to our team!
Showcase Your Expertise: When writing your application, don’t hold back on showcasing your knowledge of employee relations and HR best practices. We’re looking for someone who can provide proactive and solution-focused advice, so let us know how you’ve done this in the past!
Be Professional Yet Personable: While we appreciate professionalism, we also value a friendly approach. Use a conversational tone in your application to reflect how you’d communicate with school leaders and staff. Building strong relationships is key for us!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the application process there!
How to prepare for a job interview at Education Personnel Management
✨Know Your HR Stuff
Make sure you brush up on the latest HR trends and legislation relevant to education. Being able to discuss current issues and how they impact schools will show that you're not just knowledgeable but also genuinely interested in the field.
✨Showcase Your Communication Skills
As an ER Adviser, you'll need to communicate effectively with school leaders and staff. Prepare examples of how you've successfully navigated complex conversations or resolved conflicts in the past. This will demonstrate your ability to build strong professional relationships.
✨Be Solution-Focused
During the interview, be ready to discuss how you approach problem-solving. Think of specific scenarios where you provided proactive solutions to HR issues. This will highlight your ability to think on your feet and offer valuable advice.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's culture, their approach to employee relations, and how they support their HR team. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.