Education Partnership North East (EPNE) is seeking an IT Customer Service Advisor to be the first point of contact for staff, students and external stakeholders, delivering excellent service and first-line technical support.
You will manage IT incidents and service requests via the Service Desk, provide timely resolutions, troubleshoot issues and keep customers informed. This role is ideal for a proactive communicator with a passion for technology and continuous service improvement.
#J-18808-Ljbffr
IT Service Desk Advisor – First‑Line Tech Help & Support in Sunderland employer: Education Partnership North East
Sunderland College is an outstanding educational institution that prioritises the professional development and wellbeing of its staff, offering a supportive and inclusive work culture. As a Science Technician, you will benefit from generous holiday allowances, flexible working options, and extensive wellbeing support, all while contributing to a vibrant community dedicated to shaping lives and futures through education. With opportunities for growth and engagement with industry professionals, Sunderland College is an excellent employer for those passionate about inspiring the next generation of scientists.
Contact Details:
Education Partnership North East Recruitment Team
