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- Tasks: Join our team as a Data Operator, handling data input and general admin tasks.
- Company: EPNE is dedicated to transforming lives through education and skills training.
- Benefits: Enjoy generous holidays, flexible working, and extensive wellbeing support.
- Why this job: Be a Changemaker, helping learners start their journey towards personal growth.
- Qualifications: GCSE English and Maths A* - C, Level 3 Business Admin, and customer service experience required.
- Other info: Free gym access and parking available; commitment to equal opportunities.
The predicted salary is between 24309 - 25428 £ per year.
Data Operator (Adult & Employer Services)
Data Services & Compliance
Location: Sunderland
Salary: £24,309 to £25,428per annum
PostType: Full Time
ContractType: Permanent
ClosingDate: 23.59 hours BST on Tuesday 26 August 2025
Reference: 0514-25
About Education Partnership North East (EPNE)
At EPNE our ‘purpose’ is our north star. It is what we expect of ourselves every single day and why we ask all staff to keep our purpose front and centre in all that they do.
Our Purpose is to “unlock potential, create opportunities, and transform lives through outstanding education, skills and training”. Rooted in our transformative power, it communicates our work in tackling inequalities, removing barriers, and improving the life chances of the people and communities we serve.
We nurture our very special culture. Ourunifying values framework “The actions we take the choices we make – The actions I take the choices I make”represent the character of our college group, and are grounded in the belief that every action, by every individual, contributes to our success. This why we encourage empowered individuals, personal accountability and growth.
Building on our remarkable past, creativity and pioneering spirit, we are moving forward with courage into the future, improving what we do, remaining action-orientated, and innovating to make an exceptional difference for the world we live in. Shaping futures for a better tomorrow,join ourchangemakingcommunity now.
Please see the following link to our 2024 Ofsted Report, in which EPNE was graded as being Outstanding across all areas –Ofsted-Report-Outstanding
Our Journey & Values
As an employer, we prioritize cultivating a supportive and inclusive workplace culture, where our staff can thrive and grow. We recognize that our employees are our greatest asset, and we are deeply committed to investing in their professional development and overall wellbeing.
About the Candidate
We are looking for an Data Operator who is friendly, proactive, and organised — someone who communicates clearly and takes pride in supporting others. This role requires patience, attention to detail, and a genuine commitment to helping every learner feel welcome and informed from the very start of their journey with us.
At our college, we value respect, courage, authenticity, and excellence — and we believe this role is key to upholding those principles. By offering a positive and supportive enrolment experience, this person will be a Changemaker: opening doors to opportunity, removing barriers, and helping learners take that vital first step toward personal and professional growth.
About the Role
To help with an expanding team in a busy office. The role involves Data Input and General Admin Tasks.
We ask that you have excellent customer service and administration skills, are a good team player, a quick learner, and able to offer an outstanding service to our students and stakeholders.
Role Responsibilities
- Process Enrolment Forms
- Process Completions and Withdrawals
- Work closely with other Team Members and the wider Team
Qualifications
- GCSE English and Maths A* – C Grades
- Level 3 Business Admin
- Experience of working in a customer focussed environment
- Outstanding customer service skills and the ability to represent the College Group
- Excellent attention to detail
What’s in it for you?
Join EPNE and you’ll be part of a culture that prioritizes your development and wellbeing, which is why all employees receive an extensive benefits package.
- Enjoy a generous holiday allowance (35-48 days per year, plus public holidays).
- Generous family leave and flexible working options (dependent on role)
- LGPS or Teacher Pensions Scheme, (dependent on role 15.7% – 23.68%)
- Access to myLifestyle benefits platform providing retail discounts and more.
- We offer dental, eye care & health cash plans.
- Extensive wellbeing support through a digital Wellbeing Hub that offers a broad range of support for physical, mental, and financial wellbeing.
- Free parking on most campuses.
- Free Gym access available at Bede Campus
Due to the nature of this post, you will be required to undertake an Enhanced Disclosure Check.
We believe in equal opportunities and welcome applications from all sections of the community.
We are committed to PREVENT and safeguarding the welfare of children and vulnerable adults.
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Data Operator (Adult & Employer Services) employer: Education Partnership North East
Contact Detail:
Education Partnership North East Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Operator (Adult & Employer Services)
✨Tip Number 1
Familiarise yourself with the values and purpose of Education Partnership North East (EPNE). Understanding their commitment to unlocking potential and transforming lives will help you align your responses during interviews, showcasing how you can contribute to their mission.
✨Tip Number 2
Highlight your customer service experience in conversations or networking opportunities. Since the role requires excellent customer service skills, sharing specific examples of how you've positively impacted customers can set you apart from other candidates.
✨Tip Number 3
Demonstrate your attention to detail by preparing for any practical assessments or tests that may be part of the interview process. Practising data input tasks or general admin duties can show your readiness and capability for the role.
✨Tip Number 4
Network with current or former employees of EPNE through platforms like LinkedIn. Gaining insights into their experiences can provide you with valuable information about the company culture and expectations, which you can leverage during your application process.
We think you need these skills to ace Data Operator (Adult & Employer Services)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Data Operator position. Tailor your application to highlight how your skills and experiences align with the job description.
Craft a Strong CV: Your CV should clearly showcase your relevant experience, particularly in data input and customer service. Use bullet points to make it easy to read and ensure you include specific examples of your achievements in previous roles.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Highlight your proactive nature, attention to detail, and commitment to supporting learners, as these qualities are essential for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Data Operator role.
How to prepare for a job interview at Education Partnership North East
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Data Operator. Familiarise yourself with tasks like processing enrolment forms and general admin duties, as well as the importance of customer service in this role.
✨Showcase Your Attention to Detail
Given that this role requires excellent attention to detail, prepare examples from your past experiences where your meticulousness made a difference. This could be in data entry, administration, or any relevant task.
✨Emphasise Your Communication Skills
As the role involves supporting learners and working closely with team members, highlight your communication skills. Be ready to discuss how you ensure clear communication and foster a welcoming environment for students.
✨Align with Their Values
Research Education Partnership North East's values and purpose. During the interview, express how your personal values align with theirs, particularly around respect, courage, authenticity, and excellence. This will show that you're not just a fit for the role, but also for their culture.
