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- Tasks: Lead student support services, ensuring safety and wellbeing across three campuses.
- Company: Join EFI, a dynamic education group dedicated to student success and professional growth.
- Benefits: Enjoy funded qualifications, flexible leave, and a monthly wellbeing allowance.
- Why this job: Make a real impact on students' lives while working in a supportive and inclusive culture.
- Qualifications: Leadership experience in education, safeguarding knowledge, and strong communication skills required.
- Other info: Apply by 20 May 2025; no CVs accepted, only completed application forms.
The predicted salary is between 36000 - 60000 £ per year.
The Director of Student Services will play a central role in ensuring that all students across the EFI education group are fully supported, safe, and equipped to thrive. Responsible for the full spectrum of student support services (excluding direct teaching), the postholder will lead safeguarding, wellbeing, SEND, learning and teaching support, careers, and enrichment. The Director of Student Services will act as a key enabler of positive student outcomes, embedding inclusion, aspiration, and professional growth into the learner journey.
Spanning Levels 2 to 7 across three campuses (FRA, LCBT, EFI), the Director will also collaborate with curriculum, operations, and digital leaders, acting as Operational Designated Safeguarding Lead (ODSL) to uphold high standards of safety and compliance with relevant legal and policy frameworks.
About you
- Qualifications: DSL or DDSL qualification (or willingness to obtain).
- Experience: Extensive leadership experience in student support, safeguarding, wellbeing, and inclusion within education, with a proven ability to lead cross-functional teams effectively, manage SEND and EHCP processes, and provide high-quality support for neurodiverse learners.
- Expertise: In-depth understanding of safeguarding requirements, statutory responsibilities and best practice frameworks.
- Passion: Confident communicator with excellent people skills and the ability to influence and collaborate at all levels and committed to driving positive student outcomes.
If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further.
Why The EFI?
We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including:
- Funded professional qualifications, personal growth allowance and annual CPD.
- Generous and flexible leave options, including an around-the-world trip after five years of service.
- Market-leading family-friendly pay, including six months of fully paid maternity, adoption, and shared parental leave.
- Monthly wellbeing allowance and financial loan options to support your financial health.
Salary: Competitive
How to apply/Next Steps: Create an account via our website, click 'Start Application' and submit your completed application form. Please note as we are an education provider, CVs are not accepted. You can find our EFI Application Form here.
Closing Date: 8am on Tuesday, 20 May 2025.
Interviews/Recruitment Day: Date TBC - Interviews to be held in-person at Electra House, Moorgate, EC2M 6SE
More Information/Contact us: For more information about the EFI Group, visit our EFI, FRA and LCBT websites and refer to the job description. Please contact for further information.
The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer.
Thank you for sharing our values and commitment to student safety.
Director of Student Services employer: Education for Industry Group
Contact Detail:
Education for Industry Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Student Services
✨Tip Number 1
Familiarise yourself with the specific safeguarding policies and best practices relevant to the education sector. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to student safety and wellbeing.
✨Tip Number 2
Network with professionals in the field of student services and safeguarding. Attend relevant workshops or seminars, as this can provide you with insights into current trends and challenges, making you a more attractive candidate.
✨Tip Number 3
Prepare to discuss your leadership experiences in detail, particularly how you've managed cross-functional teams and supported neurodiverse learners. Real-life examples will showcase your expertise and ability to drive positive outcomes.
✨Tip Number 4
Research the EFI Group thoroughly, including their values and culture. Tailoring your approach to align with their mission will show that you're not just looking for any job, but that you're genuinely interested in contributing to their team.
We think you need these skills to ace Director of Student Services
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and qualifications required for the Director of Student Services position. This will help you tailor your application to highlight relevant experiences.
Complete the EFI Application Form: Since CVs are not accepted, focus on filling out the EFI Application Form accurately. Ensure that you provide detailed information about your leadership experience in student support, safeguarding, and inclusion.
Highlight Relevant Experience: In your application, emphasise your extensive leadership experience and any specific achievements related to student support services. Mention your understanding of safeguarding requirements and your ability to manage SEND processes.
Showcase Your Passion: Demonstrate your commitment to driving positive student outcomes and your excellent communication skills. Use examples from your past roles to illustrate how you've influenced and collaborated with teams effectively.
How to prepare for a job interview at Education for Industry Group
✨Showcase Your Leadership Experience
Be prepared to discuss your extensive leadership experience in student support and safeguarding. Highlight specific examples where you successfully led cross-functional teams and managed SEND processes, demonstrating your ability to drive positive outcomes for students.
✨Understand Safeguarding Requirements
Familiarise yourself with the safeguarding requirements and statutory responsibilities relevant to the role. Be ready to articulate your understanding of best practice frameworks and how you would implement them within the organisation.
✨Demonstrate Your Communication Skills
As a confident communicator, it's essential to showcase your excellent people skills during the interview. Prepare to discuss how you influence and collaborate with various stakeholders at all levels, ensuring that you can effectively advocate for student wellbeing and inclusion.
✨Express Your Passion for Student Outcomes
Convey your commitment to driving positive student outcomes throughout the interview. Share your vision for embedding inclusion and professional growth into the learner journey, and how you plan to support neurodiverse learners in achieving their goals.
