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- Tasks: Be the friendly face of EFI Group, assisting students and visitors daily.
- Company: Join a pioneering education group transforming lives in fashion and beauty.
- Benefits: Enjoy flexible leave, professional development support, and a wellbeing allowance.
- Why this job: Make a real impact by enhancing student experiences in a vibrant environment.
- Qualifications: GCSE English and Maths at Grade C/4 or above; customer service experience preferred.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
The predicted salary is between 26550 - 29500 £ per year.
Division: Education for Industry Group
Hours: Full-Time
Contract: Permanent
Location: FRA Academy: Electra House - London, Moorgate EC2M 6SE and LCBT Academy: 3-5 Fashion Street, London, E1 6PX
About EFI Group
EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence.
About the role
The College Receptionist plays a crucial role in ensuring a seamless day-to-day experience at EFI Group for students, staff, and visitors. Acting as the first point of contact, you'll embody the ethos of EFI Group while juggling student queries, managing logistics, and ensuring a smooth visitor flow. With a focus on enhancing student and visitor experiences, you'll provide access to support, facilitate interactions across the building, and help deliver an outstanding environment where our community thrives.
This dynamic role requires excellent organisation, attention to detail, administrative proficiency, and a personable approach to create a welcoming, efficient atmosphere. You will be professional, friendly, and adaptable, resonating with the ethos and values of the EFI Group community. You will be a team player with strong decision-making skills, capable of achieving successful outcomes while maintaining a dependable and approachable attitude. Above all, you'll bring positivity, proactivity, and a genuine desire to enhance customer service and support the day-to-day operations of our thriving Group.
About you:
- Qualifications: GCSE English Language and Maths with Grade C/4 or above. First aid certificate (or willingness to train).
- Experience: Experience of working within a school/college or customer-centric environment.
- Skills: Good oral and verbal communication. Well organised and able to prioritise own work to meet deadlines. Good IT and admin skills including Microsoft 365.
If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further.
Why The EFI?
We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including:
- Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance of £400 annually, paid for professional qualifications, LinkedIn Learning access and annual CPD.
- Generous and Flexible Leave Options: A range of enhanced leave options, including birthday and celebration leave.
- Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave.
- Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance of £50, and funded counselling/CBT through Education Support Employee Assistant Programme.
- Pension: We offer a 5% employer pension contribution, supporting you in planning for your future.
You can access the full benefits package by clicking here.
Salary: From £26,550 to £29,500 per annum, subject to qualifications and experience.
How to apply/Next Steps: Click 'Apply for this job' to submit your application.
Closing Date: 8am on Wednesday 25th March 2026.
Interviews/Recruitment Day: Monday 30th March, in-person at FRA Academy: Electra House, Moorgate, EC2M 6SE or LCBT Academy: 3-5 Fashion Street, London, E1 6PX.
More Information/Contact us: For more information about the EFI Group, visit our EFI, FRA, LCBT websites and refer to the job description. Please contact for further information.
The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.
College Receptionist in City of London employer: Education for Industry Group (Fashion Retail Academy & London College of Beauty Therapy)
Contact Detail:
Education for Industry Group (Fashion Retail Academy & London College of Beauty Therapy) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land College Receptionist in City of London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EFI Group. Understand their mission and values, and think about how you can embody that as a College Receptionist. This will help you connect with the interviewers and show them you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your organisational skills and customer service experience, as these are key for the role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! First impressions matter, especially in a role where you'll be the first point of contact. Choose an outfit that’s professional yet approachable. You want to look like someone who embodies the friendly and adaptable spirit of EFI Group.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace College Receptionist in City of London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you resonate with our values at EFI Group.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles in customer service or education that align with the College Receptionist position – we love seeing how you fit into our mission!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and structure your thoughts logically. This will help us quickly understand your qualifications and how you can contribute to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our fantastic benefits there!
How to prepare for a job interview at Education for Industry Group (Fashion Retail Academy & London College of Beauty Therapy)
✨Know the Company Inside Out
Before your interview, take some time to research EFI Group. Understand their mission, values, and the specific role of a College Receptionist. This will help you align your answers with their ethos and show that you're genuinely interested in being part of their community.
✨Showcase Your Customer Service Skills
As a College Receptionist, you'll be the first point of contact for students and visitors. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will demonstrate your ability to create a welcoming atmosphere.
✨Demonstrate Your Organisational Skills
The role requires strong organisational abilities. Think of situations where you've successfully managed multiple tasks or prioritised effectively. Be ready to discuss how you keep things running smoothly, as this is crucial for the day-to-day operations at EFI Group.
✨Be Personable and Positive
Your attitude can make a big difference in an interview. Approach the conversation with positivity and friendliness, reflecting the qualities they seek in a team player. Remember, they want someone who embodies their values, so let your personality shine through!