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- Tasks: Be the friendly face for students, ensuring a vibrant summer school experience.
- Company: Join EF, a global leader in education with a mission to open the world through learning.
- Benefits: Gain valuable skills, enjoy social events, and enhance your CV with a renowned organisation.
- Other info: Flexible hours, accommodation available, and opportunities for career progression.
- Why this job: Make a real impact on international students while enjoying summer by the sea.
- Qualifications: Energetic, positive attitude with excellent communication and customer service skills.
The predicted salary is between 20000 - 25000 £ per year.
EF (Education First) Torquay Summer School is looking for a friendly, empathetic and customer-focused individual to join our team as Student Experience Manager for summer 2026.
Position Details:
- Full-time
- 5 days a week
- Fixed-term contract between June – August 2026
- Accommodation available if necessary
In this role, you’ll be the first point of contact for students and staff, ensuring a welcoming, engaging and well-run summer school experience. You’ll help create a supportive and vibrant environment for international students, all while developing valuable skills in communication and operations. If you’re proactive, personable and eager to gain experience within international business, we encourage you to apply.
Responsibilities:
- To provide outstanding customer service
- To support students in their daily life and enable them to achieve the best experience and highest learning possible
- To maintain excellent relationships with sales colleagues, giving prompt, consistent service
- Participates in student intakes, including preparing welcome bags and producing student identification badges
- Deals with general daily student enquiries
- Provides support to the Student Services team regarding student attendance; monitoring and recording daily registers, following up with non-attending students
- Assist with student satisfaction follow ups as and when required
- Checks and accepts delivery of school supplies
- Issues new staff with name badges and helps maintain school noticeboards
- Ensures reception area is kept clean, tidy & professional looking at all times
- Shares emergency duty on a rota basis
Requirements:
- Highly motivated, energetic, positive
- Excellent communication and customer service skills
- Confident with IT
- Enjoys working in a busy & varied service environment
- Highly organised with attention to detail
- Ability to handle difficult situations with ease & remain calm & positive under pressure
- Flexible attitude to work and creative problem solver
- Fluent in English
All offers are subject to a clear enhanced DBS check and two references. Right to work in the UK upon commencement of your contract.
Why you will love working with EF:
- Work in a truly international environment
- Boost your CV this summer with a world renowned organisation
- Regular social events
- Pre-summer online and in person trainings
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
- Ambition is nurtured and career enhancement opportunities are available at EF’s year round Language Campuses
- Access to EF Hello language learning
- External trainings on safeguarding, mental health and first aid
- Spend summer by the sea
- Close knit team local to the area
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.
EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.
Summer Student Experience Coordinator in Torquay employer: Education First
Contact Detail:
Education First Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Summer Student Experience Coordinator in Torquay
✨Tip Number 1
Get to know the company culture! Before your interview, check out EF's social media and website to understand their values and vibe. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing outstanding support, think of examples from your past experiences where you’ve gone above and beyond for someone. Be ready to share these stories during your chat with them.
✨Tip Number 3
Be proactive! If you have ideas on how to improve the student experience or make operations smoother, don’t hesitate to mention them. Showing initiative can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the EF family. Don’t miss out on this opportunity!
We think you need these skills to ace Summer Student Experience Coordinator in Torquay
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and empathetic side. Remember, we’re looking for someone who can connect with students, so a warm tone goes a long way.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Student Experience Manager. Mention specific examples that demonstrate your customer service skills and ability to create a supportive environment for students.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Highlight your key achievements and relevant experiences without waffling on too much!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at Education First
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Summer Student Experience Coordinator. Familiarise yourself with the job description and think about how your skills align with their needs. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing outstanding customer service, prepare examples from your past experiences where you've excelled in this area. Think of situations where you’ve gone above and beyond to help someone, especially in a busy environment. This will demonstrate your proactive and empathetic nature.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with a difficult student or managing multiple tasks at once. Practise your responses to these types of questions, focusing on your problem-solving skills and ability to stay calm under pressure. This will show that you can think on your feet.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.