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- Tasks: Create a welcoming environment for international students and support their needs.
- Company: Join EF Education First, a global leader in language and cultural exchange.
- Benefits: Free accommodation, career progression, and a vibrant international community.
- Why this job: Make a lasting impact on students' experiences while working in a diverse setting.
- Qualifications: Be kind, organised, and ready to assist students with their needs.
- Other info: Innovative workplace with opportunities to grow across UK & Ireland campuses.
The predicted salary is between 24000 - 36000 £ per year.
EF London International Language Campus is looking for a responsible and culturally intelligent Residence Coordinator to join our team. In this role, you’ll help create a welcoming and secure environment where international students feel at home, supported and part of a vibrant community throughout their studies.
Full-time 5 days a week, with one weekend work day (weekends work days alternate). Free accommodation provided.
If you’re organized, approachable, and eager to make a lasting impact on our students’ experience in the UK, we’d love to hear from you!
Responsibilities:- Meeting and greeting new students on arrival and informing them of rules.
- Assisting with checking in & taking students to rooms.
- Maintain safe and comfortable environment by taking appropriate action in the event of student misconduct, addressing concerns with relevant school staff.
- Undertake provided basic first aid training and be ready to give appropriate assistance where required or contact medical/emergency services where necessary.
- Ensure standards of rooms and quality of services are maintained by conducting weekly building and room checks using provided tool/form.
- Carry out nightly curfew checks for under 18s on rotation.
- Assisting students with problems and queries.
- Manage and report welfare issues relating to students in residence.
- Take responsibility for fire safety and familiarise self with evacuation procedures.
- Ensuring that residence rules are being adhered to and report all issues to residence manager.
- Participate in regular emergency phone duty as per rota.
- Promote and run activities for residence students.
- Reminding departing students of leaving date & procedures.
- Be welcoming, kind, and caring when dealing with the students.
- Assist with all arrivals and departures of students from the residences.
- Distribute student keys and all relevant information to the students upon arrival.
- Ensure rooms are cleaned before arrival and after departure.
- Coordinate room checks every night at curfew for the students to ensure students are safely in the residence.
- Maintain the appearance and functionality of the residences by keeping an organized and clean work area.
- Assist students with any questions, concerns, needs, or issues they may have regarding the residence or residence related situations.
- Keep the residence manager informed of the residence availability, any changes of student rooms within the residence, or any other relevant information.
- Liaise with the customer support team and the Residence Manager to ensure all residence related issues with students are dealt with and handled effectively.
- Assist with any meal distribution that may happen at the residence.
- Monitor the safety and well-being of the facilities, rooms, and residence itself.
- Contact the Residence Manager with any problems regarding these entities.
- Inform the students of all residence related rules.
- Manage the set-up and operation of resident related activities for the residential students.
- Inform the welfare team or Residence Manager if there is an issue related to a student that involves safeguarding concerns.
- Shares emergency-phone duties with other school staff.
- Accommodation provided.
- Work in a truly international environment.
- Career progression opportunities across network of UK & Ireland campuses.
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition.
- Access to EF Hello language learning.
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.
Residence Coordinator employer: Education First
Contact Detail:
Education First Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residence Coordinator
✨Tip Number 1
Get to know the company culture! Before your interview, check out EF's social media and website to understand their vibe. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Residence Coordinator, you'll be interacting with students from all over the world. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to handle any situation that comes your way.
✨Tip Number 3
Prepare some questions for your interview! Asking about the team dynamics or how they support student welfare shows that you care about the role and the students' experience. Plus, it gives you a chance to see if EF is the right fit for you too!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the EF family and making a difference in students' lives.
We think you need these skills to ace Residence Coordinator
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for creating a welcoming environment for students.
Tailor Your Application: Make sure to tailor your application to the Residence Coordinator role. Highlight your organisational skills and any experience you have in supporting international students or managing residences.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication that gets your message across effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application reaches us directly and shows you’re serious about joining our team at EF.
How to prepare for a job interview at Education First
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Residence Coordinator. Familiarise yourself with the key tasks like checking in students, conducting room checks, and managing welfare issues. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Residence Coordinator, you'll be interacting with international students daily. Be prepared to share examples of how you've successfully communicated and built rapport with diverse groups. Highlight your approachability and kindness, as these traits are essential for creating a welcoming environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle emergencies. Think of scenarios where you had to manage conflicts or ensure safety. Practising your responses will help you feel more confident and articulate during the interview.
✨Demonstrate Cultural Intelligence
Since you'll be working with students from various backgrounds, it's crucial to show your cultural awareness. Share experiences where you've embraced diversity or adapted to different cultures. This will highlight your suitability for fostering an inclusive community at the residence.