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- Tasks: Lead and support international students, ensuring a safe and welcoming environment.
- Company: Join EF Education First, a global leader in language education.
- Benefits: Gain valuable experience, enjoy social events, and enhance your CV.
- Other info: Opportunities for career progression and post-summer roles available.
- Why this job: Make a real difference in students' lives while working in a multicultural setting.
- Qualifications: Team player with customer service experience and a passion for student welfare.
The predicted salary is between 12 - 15 £ per hour.
EF (Education First) Oxford International Language Campus is seeking empathetic, organised and responsible Residence Assistant Leads for summer 2026.
Position Details:
- Full-time; temporary role starting in June/July 2026
- Day shifts, hourly paid role, hours may vary, 5-6 days per week, weekend availability
- Live-In required with half board provided
- Residence emergency phone duty
Take an active role in ensuring our international students feel safe, comfortable and truly at home on campus. This is an ideal opportunity for anyone who enjoys taking ownership of situations, providing high-quality care and maintaining a welcoming living environment where students can thrive. If you’d like experience within international business this summer, and are passionate about student welfare, customer service and multicultural environments, we’d love to hear from you.
Responsibilities:
- To assist the Residence Manager ensuring weekends are well planned and run smoothly with lots of energy and welcoming
- To organize the work process / delegate duties between residential assistants, including creating rotas
- To assist with weekend reception duties overseeing arrivals and departures from residence accommodation
- To prepare arrival & departure documents for residential assistants on duty at weekend
- To ensure standards of rooms and quality of services are maintained by conducting weekly building checks, checking and updating posters and signs when appropriate
- To assist with curfew and ensuring under 18 students are in their rooms by assigned time
- To assist students with general enquiries and take appropriate action in the event of student misconduct, addressing concerns with relevant school staff
- To ensure safeguarding procedures are in place and concerns are shared with relevant school staff
- To follow EF procedures and take responsibility for fire safety in the event of alarms by receiving training in operating fire alarm system, familiarising self with evacuation procedures, and always acting appropriately in the event of a fire or alarm
- To ensure communication between day and night staff during the weekend is effective and followed up
- To support security team when required
- To assist with emergency phones when required ensuring teamwork
- To attend regular staff meetings and adhere to the Residence Assistant Code of Conduct
Requirements:
- Must be a team player that can lead from the front, be outgoing and have great attention to detail
- Previous experience in a customer service environment, ideally working with young people and strong emotional intelligence
- You should be passionate about customer service and providing quality
- Ability to work under pressure and in a high paced environment
- In terms of mindset, we all have a ‘going above and beyond, never settling for the status quo' mentality
- Fluent in English
- All offers are subject to a clear enhanced DBS check and two references
- Right to work in the UK upon commencement of your contract
Why you will love working with EF:
- Work in a truly international environment
- Boost your CV this summer with a world renowned organisation
- Regular social events
- Pre-summer online and in person trainings
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
- Ambition is nurtured and post summer job opportunities are available at EF’s year round Language Campuses
- Access to EF Hello language learning
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.
EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.
Summer Residence Assistant Lead in Oxford employer: Education First
Contact Detail:
Education First Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Summer Residence Assistant Lead in Oxford
✨Tip Number 1
Get to know the company culture! Before your interview, check out EF's social media and website to understand their values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your past experiences relate to the role of a Residence Assistant Lead. We want to hear about your customer service skills and how you've handled challenging situations with young people.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of when you've taken charge or led a team. EF is looking for someone who can lead from the front, so highlight those moments where you went above and beyond.
✨Tip Number 4
Don’t forget to ask questions during your interview! This shows your enthusiasm and helps you figure out if EF is the right fit for you. Ask about the team dynamics, training opportunities, or what a typical day looks like for a Residence Assistant Lead.
We think you need these skills to ace Summer Residence Assistant Lead in Oxford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for student welfare and multicultural environments shine through. We want to see how much you care about creating a welcoming space for our international students!
Be Organised: Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. This shows us that you’re organised and can handle the responsibilities of the role.
Tailor Your Experience: Highlight any relevant experience you have in customer service or working with young people. We love seeing how your background aligns with what we’re looking for, so don’t hold back on those details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Education First
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Summer Residence Assistant Lead. Familiarise yourself with the job description and think about how your past experiences align with the tasks mentioned, like managing a team or ensuring student welfare.
✨Showcase Your Empathy and Organisation Skills
During the interview, be ready to share specific examples that highlight your empathy and organisational skills. Think of situations where you’ve successfully supported others or managed a busy environment, as these qualities are crucial for this role.
✨Demonstrate Your Passion for Customer Service
EF is all about providing high-quality care, so express your passion for customer service during the interview. Share stories that illustrate your commitment to making others feel welcome and safe, especially in multicultural settings.
✨Prepare Questions That Show Your Interest
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, training opportunities, or how they ensure a welcoming environment for students. This shows you’re genuinely interested in the role and the company culture.