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- Tasks: Support international students and ensure a safe, welcoming environment during night shifts.
- Company: Join EF Education First, a global leader in language and cultural exchange.
- Benefits: Boost your CV, enjoy social events, and access language learning resources.
- Other info: Flexible hours, career progression opportunities, and a dynamic international team.
- Why this job: Gain valuable experience in a multicultural setting while making a real difference.
- Qualifications: Friendly, proactive individuals with strong communication and customer service skills.
The predicted salary is between 12 - 15 £ per hour.
EF (Education First) Oxford International Language Campus is looking for friendly, responsible, and customer-focused individuals to join our team as Residence Night Supervisors for summer 2026.
Position Details:
- Part-time; temporary role starting in June/July 2026
- Night shifts
- Hourly paid role
- Hours varying between 17:00 to 02:00 or later depending on the number of students on campus or external residences.
In this role, you’ll work closely with the Residence Team and our international students during out-of-office hours, ensuring a safe, secure and welcoming residential environment. If you’d like experience within international business this summer, and are passionate about student welfare, customer service and multicultural environments, we’d love to hear from you.
Responsibilities:
- To support and ensure students are well cared for, and a safe and comfortable living environment is always maintained
- To ensure students receive the highest level of customer service from all night duty staff
- To work together with the security team ensuring the night runs smoothly
- To ensure all health and safety requirements are adhered to
- To ensure effective communication between night and day staff
- To ensure that EF values are always upheld by all night staff
- To ensure that emergencies are dealt with appropriately and professionally
- Assists with arrival & departure documents and preparation of keys for all arrivals
- To maintain EF policies, regulations, and criteria of accrediting bodies
- To follow EF procedures and take responsibility for fire safety in the event of alarms by receiving training in operating fire alarm system, familiarizing self with evacuation procedures, and always acting appropriately in the event of a fire or alarm
- Follow up on attendance and welfare checks throughout the shift in accordance with EF’s Safeguarding and Missing Student policies
- To liaise with external suppliers where cleaning/maintenance issues are reported
Requirements:
- Independent worker with solid common sense
- Approachable, confident, and friendly personality
- Excellent communicator
- Customer service oriented
- Killer instinct, Pro-active and problem-solving mindset
- Confident with basic IT and maintenance tasks
- Flexible and comfortable working in a busy environment
- Ability to handle difficult situations with ease & remain calm under pressure
- Fluent in English
- All offers are subject to a clear enhanced DBS check and two references
- Right to work in the UK upon commencement of your contract
Why you will love working with EF:
- Work in a truly international environment
- Boost your CV this summer with a world renowned organisation
- Regular social events
- Pre-summer online and in person trainings
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
- Ambition is nurtured and post summer job opportunities are available at EF’s year round Language Campuses
- Access to EF Hello language learning
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.
EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.
Summer Night Supervisor in Oxford employer: Education First
Contact Detail:
Education First Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Summer Night Supervisor in Oxford
✨Tip Number 1
Get to know the company culture! Before your interview, check out EF's social media and website to understand their values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about ensuring a safe and welcoming environment for students, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your interview.
✨Tip Number 3
Be prepared for situational questions! The interviewers might ask how you'd handle specific scenarios, especially under pressure. Think through potential challenges you might face as a Residence Night Supervisor and how you'd tackle them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the EF team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Summer Night Supervisor in Oxford
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable side. Remember, we’re looking for someone who fits in with our team culture.
Tailor Your Application: Make sure to customise your application to highlight your experience in customer service and working in multicultural environments. We love seeing how your skills align with our values, so connect the dots for us!
Show Your Passion: Let us know why you’re excited about this role! Whether it’s your love for helping students or your interest in international business, sharing your passion can really make your application stand out.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly. Plus, it shows you’re keen to join our team at EF!
How to prepare for a job interview at Education First
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Residence Night Supervisor. Familiarise yourself with EF's values and how they relate to student welfare and customer service. This will help you demonstrate your alignment with their mission during the conversation.
✨Showcase Your Customer Service Skills
Since this role is heavily focused on customer service, prepare examples from your past experiences where you've provided excellent service or resolved conflicts. Highlight your ability to remain calm under pressure and how you’ve handled difficult situations effectively.
✨Emphasise Your Communication Skills
Effective communication is key in this role, especially when liaising with students and staff. Be ready to discuss how you ensure clear communication in a multicultural environment. You might even want to share a specific instance where your communication skills made a difference.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and common sense. Think about potential challenges you might face during night shifts and how you would handle them. This will show your proactive mindset and readiness for the role.