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- Tasks: Create a welcoming environment for international students and support their needs.
- Company: Join EF Education First, a global leader in language and cultural exchange.
- Benefits: Accommodation provided, social events, and professional development opportunities.
- Other info: Career progression opportunities across UK & Ireland campuses.
- Why this job: Make a lasting impact on students' experiences while working in a vibrant community.
- Qualifications: Kindness, organisation, and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
EF Manchester International Language Campus is looking for a responsible and culturally intelligent Residence Coordinator to join our team. In this role, you’ll help create a welcoming and secure environment where international students feel at home, supported and part of a vibrant community throughout their studies.
Position Details:
- Full-time
- 5 days a week, with one weekend work day (weekend work days on a rota)
- ASAP start date
- Accommodation provided if needed
If you’re organized, approachable, and eager to make a lasting impact on our students’ experience in the UK, we’d love to hear from you!
Responsibilities:
- Meeting and greeting new students on arrival and informing them of rules
- Assisting with checking in & taking students to rooms
- Maintain safe and comfortable environment by taking appropriate action in the event of student misconduct, addressing concerns with relevant school staff
- Undertake provided basic first aid training and be ready to give appropriate assistance where required or contact medical/emergency services where necessary
- Ensure standards of rooms and quality of services are maintained by conducting weekly building and room checks using provided tool/form
- Carry out nightly curfew checks for under 18s on rotation
- Assisting students with problems and queries
- Manage and report welfare issues relating to students in residence
- Take responsibility for fire safety and familiarise self with evacuation procedures
- Ensuring that residence rules are being adhered to and report all issues to residence manager
- Participate in regular emergency phone duty as per rota
- Promote and run activities for residence students
- Reminding departing students of leaving date & procedures
Requirements:
- Be welcoming, kind, and caring when dealing with the students
- Assist with all arrivals and departures of students from the residences
- Distribute student keys and all relevant information to the students upon arrival
- Ensure rooms are cleaned before arrival and after departure
- Coordinate room checks every night at curfew for the students to ensure students are safely in the residence
- Maintain the appearance and functionality of the residences by keeping an organized and clean work area
- Assist students with any questions, concerns, needs, or issues they may have regarding the residence or residence related situations
- Keep the residence manager informed of the residence availability, any changes of student rooms within the residence, or any other relevant information
- Liaise with the customer support team and the Residence Manager to ensure all residence related issues with students are dealt with and handled effectively
- Assist with any meal distribution that may happen at the residence
- Monitor the safety and well-being of the facilities, rooms, and residence itself. Contact the Residence Manager with any problems regarding these entities
- Inform the students of all residence related rules
- Manage the set-up and operation of resident related activities for the residential students
- Inform the welfare team or Residence Manager if there is an issue related to a student that involves safeguarding concerns
- Shares emergency-phone duties with other school staff
Why you will love working with EF:
- Accommodation provided if required
- Work in a truly international environment
- Regular social events
- Continuous professional development
- Career progression opportunities across network of UK & Ireland campuses
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
- Access to EF Hello language learning
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.
Residence Coordinator in Manchester employer: Education First
Contact Detail:
Education First Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residence Coordinator in Manchester
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with them during the chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, not like a robot. Think about how your experiences relate to the role of Residence Coordinator and be ready to share those stories.
✨Tip Number 3
Prepare some thoughtful questions to ask at the end of your interview. This shows that you're engaged and keen to learn more about the role and the team. Plus, it gives you a chance to figure out if this is the right fit for you too!
✨Tip Number 4
Follow up after your interview with a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Mention something specific from your conversation to remind them why you’d be a great fit for the Residence Coordinator position.
We think you need these skills to ace Residence Coordinator in Manchester
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for working with international students and creating a welcoming environment.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Residence Coordinator role. Mention specific examples of how you've created supportive environments or dealt with student needs in the past.
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by using clear language and keeping it concise. Avoid jargon and get straight to the point about why you’re the perfect fit for this role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Education First
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Residence Coordinator. Familiarise yourself with the key tasks like managing student welfare, conducting room checks, and promoting activities. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
As a Residence Coordinator, you'll be interacting with students from diverse backgrounds. Prepare examples of how you've successfully communicated or resolved issues in the past. Highlight your approachability and kindness, as these traits are essential for creating a welcoming environment.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle situations like a student feeling homesick or a safety concern. Practising your responses will help you feel more confident and show that you're ready to tackle real-life challenges.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the role and the team. Inquire about the types of activities you might organise or how the team collaborates to support students. This shows your genuine interest in the position and helps you assess if it's the right fit for you.